Precious Uzu

QA Engineer (Manual & Exploratory Testing) | Data Annotation & Content Review |

[Precious Uzu @PreciousUzu_]

Just when I wanted to take SM seriously and paid for premium, my phone got bad.
Guess I'm back to my shell

[Precious Uzu @PreciousUzu_]

Another day, another chance for ChatGPT to piss me off

[Precious Uzu @PreciousUzu_]

Most people think reporting a bug is: "found it, told someone, done."

It's actually a 7-step process and most of it happens after you hit submit.

Here's what really happens when a bug gets reported, from find to close:

1. Find it
You notice something's off. A button doesn't respond, a page loads wrong, numbers don't match. This part is easy. The next part is where most beginners get it wrong.

2. Reproduce it
Can you make it happen again? On purpose? Every time? If you can't reliably reproduce a bug, nobody can fix it, including you. This is the step people skip, and it's the one that determines whether your report gets taken seriously.

3. Document it
A good bug report isn't "this is broken." It's:
What you did, step by step
What you expected to happen
What actually happened
Environment (browser, device, version)
Screenshot or video if possible

The gap between "this is broken" and a report like this is the gap between being ignored and being trusted.

4. Severity vs. priority
Two different questions people mix up constantly:
Severity = how bad is the impact? (crashes the app vs. a typo)
Priority = how soon does it need fixing? (a minor bug blocking a launch can outrank a severe one nobody will hit for months)

5. A developer investigates
They reproduce your steps. If they can't, the bug bounces back to you with "cannot reproduce", the most frustrating four words in software. This is why step 2 matters so much.

6. It gets fixed
Someone writes the fix, it goes through code review, maybe it breaks something else in the process (it happens more than you'd think).

7. You retest, then close
The bug isn't done when the code changes. It's done when someone verifies the original issue is actually gone and checks nothing else broke because of the fix.

The part nobody tells beginners: writing the bug report is maybe 10% of the work. Being someone whose reports get trusted on sight because your steps are always reproducible and your documentation is always complete is the actual skill.

What's the worst "cannot reproduce" bounce-back you've gotten (or given)?

[HALO | CAREER SPECIALIST @Halosznn_]

This weekend, I tested out a Job App.

If you’ve been job hunting remotely, this is a GOLDMINE for you 💗

This is an app called i’llTip with thousands of remote jobs. Tech, VA work, data entry, social media, sales, freelance gigs and new ones are added daily.

What caught me is after you apply, you can message the recruiter directly, plus there are a lot of recruiters on this app💃

And wait, there’s more 🤭, you can also post your work & get tipped, another way to build visibility while applying for jobs💗

If you’re tired of applying and hearing nothing, you can check this out.

Search “i’llTip” on App Store or Google Play.
Android: https://t.co/IhGxMwXLOq

iPhone: https://t.co/Vo4p3tRYaI

[Precious Uzu @PreciousUzu_]

@Oye3004 The paint bucket😭😭😭

[Precious Uzu @PreciousUzu_]

@princegoldenpro Wow, nice one

[Precious Uzu @PreciousUzu_]

@ChuksEmma947401 Interested

[Precious Uzu @PreciousUzu_]

@LeadHerLogic Interested

[Precious Uzu @PreciousUzu_]

@Raynerdtech @shoptemu So annoying 😂

[Precious Uzu @PreciousUzu_]

@emmanuelbasy Say my name 😂

[Precious Uzu @PreciousUzu_]

@festus90940 No pressure me 😔

[Precious Uzu @PreciousUzu_]

@EmeldaNgele Let's connect

[Precious Uzu @PreciousUzu_]

@shrewd_writer Some jobs really can feel relentless, but having a clear “why” changes everything.

[Precious Uzu @PreciousUzu_]

@LeadHerLogic Will look it up soon

[Precious Uzu @PreciousUzu_]

Here are 6 of the best FREE customer support courses to take in 2026

if you’re serious about landing remote support roles or moving into customer support management:

1. HubSpot Academy
Covers customer support fundamentals, customer experience, ticket management, service metrics, and handling customer interactions at scale.
https://t.co/PNjzp9c4Dq

2. Zendesk Training
Teaches ticket handling, omnichannel support, customer communication, reporting, automation, and help desk operations.
https://t.co/JH15arvGEs

3. Freshworks Academy
https://t.co/rgJHrNscJs
Focuses on customer support processes, Freshdesk, ticket lifecycle management, service automation, and customer satisfaction.
https://t.co/CUmGbm894O

4. Intercom Academy
https://t.co/NGjgX2bbDw
Covers conversational support, live chat, AI assisted customer service, inbox management, and customer engagement.

[Precious Uzu @PreciousUzu_]

I have some useful resources I originally paid for that I’d love to give out for FREE. 🎁

They can help you build your skills and get ready for your next career opportunity.

If there’s a course or resource you’ve been looking for, let me know. 👀

[Precious Uzu @PreciousUzu_]

Trying to create my first AI video today👀

Still figuring things out, but you have to start somewhere, right?

Let’s see how this turns out. 😂🤞🏽

[Precious Uzu @PreciousUzu_]

@Tinomagmi Congratulations 🎉

[Precious Uzu @PreciousUzu_]

@JammyAudu Good luck

[Precious Uzu @PreciousUzu_]

@Raynerdtech Can be really annoying some times