Service Desk// PremierINN

[Service Desk// PremierINN @PremierInn_coms]

Kindly respond via DM

[Craig @CraigS0309]

@PremierInn_coms @premierinn Have followed you back

[Service Desk// PremierINN @PremierInn_coms]

@CraigS0309 @premierinn Check out DM!

[Craig @CraigS0309]

@premierinn Why does the manage booking section of your app and website not work? When I want to amend a booking it doesn't work. Tried using mobile phone, app, tablet and PC using Chrome and Microsoft Edge to get no luck

[Service Desk// PremierINN @PremierInn_coms]

@mollycliffe Thank you for reaching out and bringing this to our attention, my name is Amanda. We’re here to help. Please follow us back and send us a direct message with more details so we can assist you further.

[MLC @mollycliffe]

@premierinn are all your hotels near Edinburgh airport really sold out for tonight? My families flight got cancelled and will now be stranded on Edinburgh at midnight so ANY hotels have 2 rooms free to book.

[Service Desk// PremierINN @PremierInn_coms]

@Joe_Bhoy_90 Thank you for reaching out and bringing this to our attention, my name is Amanda. We’re here to help. Please follow us back and send us a direct message with more details so we can assist you further.

[Pats Bhoy Joe @Joe_Bhoy_90]

Somehow @premierinn think it’s acceptable to give a key to stranger and allow them into the room whilst my wife and 2 young children are asleep! Get told to email a complaint and then ignore it! Absolutely shocking

[lorraine skarratt @lorraine6118]

Please tell me how you speak to reception at your sw19 1ne hotel ? Nobody answers the phone, it rings out and then hangs up 😡 do you suggest i try @LennyHenry
Seen as he is sooooo good at promoting your company? 🤬@premierinn

[Service Desk// PremierINN @PremierInn_coms]

@lorraine6118 Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Service Desk// PremierINN @PremierInn_coms]

@MB_WBAFC Thank you for reaching out and bringing this to our attention, my name is Amanda. We’re here to help. Please follow us back and send us a direct message with more details so we can assist you further.

[Jason Smith @jayjayuk1234]

@premierinn This business will absolutely fail following the poor short sighted decison by your new/old CEO to close the restaurant chains, if you are unable to see how and why this affects your hotel business then well.. good luck.

[Service Desk// PremierINN @PremierInn_coms]

@jayjayuk1234 Thank you for reaching out and bringing this to our attention, my name is Amanda. We’re here to help. Please follow us back and send us a direct message with more details so we can assist you further.

[Premierinn P @Premierinnrh]

Hello Laura, please contact us in a private message so we can take a look at your file.

[Service Desk// PremierINN @PremierInn_coms]

@Premierinnrh Kindly follow back

[Laura Ritchie @LauraRi96085565]

@premierinn any chance of a response to my email

[Service Desk// PremierINN @PremierInn_coms]

@LauraRi96085565 Thank you for reaching out and bringing this to our attention, my name is Amanda. We’re here to help. Please follow us back and send us a direct message with more details so we can assist you further.

[Service Desk// PremierINN @PremierInn_coms]

@IanGraham519091 Thank you for reaching out and bringing this to our attention, my name is Amanda. We’re here to help. Please follow us back and send us a direct message with more details so we can assist you further.

[Michael Cross @mjx001]

@premierinn paid for premium room in Oxford city centre. Arrived 30 mins at reception. Room book unavailable. Assigned crappy tiny standard room by laughing receptionist. Refused to refund me. After a long call today. Got refunded £25 TERRIBLE EXPERIENCE. BEWARE