Presskit.to Help

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[Presskit.to Help @PresskitHelp]

Everything is back up & running at https://t.co/tvIZzI6w87 and we're continuing to monitor the situation. Thanks so much for your patience.

[Presskit.to Help @PresskitHelp]

We're still working with our hosting provider to determine the issue w/ Presskit.to. Apologies for any inconvenience during the downtime.

[Presskit.to Help @PresskitHelp]

It looks like the app is down again and we are currently investigating.

[Presskit.to Help @PresskitHelp]

We've been informed by our hosting provider that the system is back online. We are now running some tests and monitoring the situation.

[Presskit.to Help @PresskitHelp]

We apologize for any inconvenience this has caused and hope to have an update for you shortly.

[Presskit.to Help @PresskitHelp]

We were notified by our hosting company that they're currently experiencing an issue which is causing a temporary disruption in service.

[Presskit.to Help @PresskitHelp]

Currently investigating an issue with our SSL certificate. There is a warning message on presskit.to, but should be resolved momentarily.

[Presskit.to Help @PresskitHelp]

UPDATE: Image and file uploads are now fixed. Our apologies for the delay and any frustration this caused. Thanks for your patience!

[Presskit.to Help @PresskitHelp]

@toysintheattic Thx for your patience. There was a bug preventing image & file uploads. We released a fix today.

[Presskit.to Help @PresskitHelp]

@swiga_swiga Thx for your patience. There was a bug preventing image & file uploads. We released a fix today.

[Presskit.to Help @PresskitHelp]

@jeffpowersmusic Thx for your patience Jeff. There was a bug preventing image & file uploads. We released a fix today.

[Presskit.to Help @PresskitHelp]

@randomjoose Thx for your patience. There was a bug preventing image & file uploads. We released a fix today.

[Presskit.to Help @PresskitHelp]

We're currently investigating an issue with image and file uploads. We will send an update as soon as we have more info on the issue.

[Presskit.to Help @PresskitHelp]

@randomjoose sorry for the trouble. Can you send over the URL to your Presskit and file extension of the file you're trying to upload.

[Presskit.to Help @PresskitHelp]

@jeffpowersmusic apologies for the trouble Jeff. We'll take a look into this. Can you let me know the size and file extension of the image?

[Presskit.to Help @PresskitHelp]

2) Please let us know if you have any questions. Thanks!

[Presskit.to Help @PresskitHelp]

1) Our SSL Certificate issue is resolved & the warning is no longer visible when visiting the site. We apologize for any inconvenience!

[Presskit.to Help @PresskitHelp]

We are currently working with our SSL provider to renew our SSL certificate. The site should be back online shortly.

[Presskit.to Help @PresskitHelp]

@raethomasmusic Hi Rae! Apologies for the trouble. It sounds like you aren't on the Berklee Alum plan. Can you email support[at]presskit.to?

[Presskit.to Help @PresskitHelp]

@jorelcorpus Thanks for following up Jorel. Will get back to your email shortly. -Chris