Priyanka Lakhmani

[Priyanka Lakhmani @Pri9892]

(12/12) @Uber_India @Uber @PrParameswaran @prabhjeet_s @dkhos

[Priyanka Lakhmani @Pri9892]

(1/12) Hello Uber India!! I would like to report an incident about an Uber rider. It's not easy for me to get it out but I know it's the right thing to do. It took me sometime to contemplate as this rider has my pick up address too and this is a matter of safety and security.

[Priyanka Lakhmani @Pri9892]

(11/12) if the matter could be looked into by the Uber authorities on priority.
At last, I demand a strict action to be taken against this rider because as rational human beings, we all understand that this incident on all levels is absolutely not right!!!

[Priyanka Lakhmani @Pri9892]

@Lenovo It's got resolved just yesterday, thank you!

[Priyanka Lakhmani @Pri9892]

@Lenovo_in Kindly stop reaching out via such generic support messages. I have already shared those details in a prior DM. I would like to see some resolution on this asap!!!

[Priyanka Lakhmani @Pri9892]

(3/3) without any prior intimation which I had rescheduled for Sunday between 3-5 pm. It's already been 2 days to that and I am awaiting the scheduled call back.
Such great products and such a lousy post sales service! This surely would be my last Lenovo purchase!!

[Priyanka Lakhmani @Pri9892]

(2/3) I'm sure you can imagine if I'm unable to connect WiFi in my device, then my work is suffering basically on a daily basis in this digital world.
If not 'Premium' service, I atleast expect a basic service. Finally, I received a call on Saturday at 8 pm post working hours

[Priyanka Lakhmani @Pri9892]

and tweeting about it seemed like the last resort.
I hope you understand that not being able to detect WiFi drivers makes the laptop completely useless in the first palce. May I expect any customer executive to reach out to me today on priority? @Lenovo @Lencare_In

[Priyanka Lakhmani @Pri9892]

(2/3)Contacted all the numbers provided on your portals which are either busy or not reachable.
Reached out to Lenovo service centers in Marathahalli & Jayanagar who deny servicing laptops under warranty. This is a highly frustrating post sales service experience for any customer