Chandrashis Roy

Chandrashis Roy (Suhan) Lives in Bangalore,
Hometown-Kolkata,
Software Developer.

[Chandrashis Roy @PrinceMimo]

@airtelindia @airtelnews It's pretty much visible that the issue is not related to wifi @airtelnews @airtelindia . OTT benefits that you claim you provide to customers when you actually can't. Keep on lying about it when you should admit that it's not in your hand to resolve any technical issues as well.

[Chandrashis Roy @PrinceMimo]

R u guys on a different planet? Or r u high? Replying to a 10 day old email on 14th April asking me to wait until 10th April for a solution? I am waiting for 2 months+, 4 ticket raised & auto closed by your tech support/FAQ reader team @airtelindia @Airtel_Presence

[Chandrashis Roy @PrinceMimo]

I never received any DM from @airtelindia. The one you mentioned in earlier tweet. How can @airtelnews be so clumsy. You again closed the ticket saying your IT team😁has resolved the case which i prove as wrong thru adding SS. What a waste of IT Team. #shameonairtel

[Chandrashis Roy @PrinceMimo]

@1mgOfficial @tata1mg In the DM I was told that I will receive a reply within an hour. On chat I was told I will receive an update within the 24 hours.

It's more than 48 hours, that I had a fake delivery & no one is bothered other than sending an automated reply.

[Chandrashis Roy @PrinceMimo]

recieves 10 calls to place an order but when the delivery is wrong, there is no way to contact on call but to reach out thru slow chat system multiple times to only speak with an assistant or robot.

I ordered 3 medicines but received one which is not my medicine. @1mgOfficial

[Chandrashis Roy @PrinceMimo]

More than 12 hours passed after getting connected thru DM. Told me they will get back in an hour. WHAT A JOKE @1mgOfficial @TataCompanies

[Chandrashis Roy @PrinceMimo]

In the days of quick delivery which @1mgOfficial is also into, wrong items delivered in few hours but issue resolution takes 48 hours. Bcz in INDIA customer service is null & void but only restaurants takes it seriously bcz they charges for it.

Noone cares about it

[Chandrashis Roy @PrinceMimo]

BTW I paid some 170rs or so to become their prime member but still no response. Now I am worried how someone without a membership will face any issues with the support team @1mgOfficial @NMC_IND @IndianMedAssn

[Chandrashis Roy @PrinceMimo]

Now your response will be send order id & etc. spend an hour to book, wait for 3 hour when it was promised to be delivered in 1 hour. Now wait to connect with support for 5 hour & then wait for 3 days to receive correct medicine @1mgOfficial

#shame

[Chandrashis Roy @PrinceMimo]

Now they want me to email & wait for 24 hours min to get response. You are selling medicines but not caring at all

Sending wrong medicine & asking to email, when order can be placed thru call, why not issues can be resolved thru call?
@TataCompanies @tata1mg

[Chandrashis Roy @PrinceMimo]

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#Automation #AI #hackathon

[Chandrashis Roy @PrinceMimo]

@Lenskart_com Done, DMed . But I really feel it's not gonna help anyway. I still haven't received my item & it still shows delivered.

[Chandrashis Roy @PrinceMimo]

Just a gimmick @Lenskart_com the sunglasses with power they sold 2 yrs back with higher power have thinner lenses than the one they gave me yesterday. What a innovation 😁😁

Now the other sunglass is showing delivered when it's not even reached the store & it's late for delivery

[Chandrashis Roy @PrinceMimo]

@peyushbansal you must know the ground reality is different from what you actually showcase online. The time, money & energy wasted along with multiple visits to the store to resolve my issues also comes with petrol expenses which can't be solved by saying sorry

[Chandrashis Roy @PrinceMimo]

All these so called startup, 10 mins delivery all are gonna mess up the market & go away in a few years as byjus has lost its existence. I am fed up & devastated as I expected well from them & wished to be great when they are just mediocre products.

[Chandrashis Roy @PrinceMimo]

@zomatocare Sent email & DM both @zomatocare

[Chandrashis Roy @PrinceMimo]

Again same thing with @zomatocare @zomato ordered from @PizzaHutIN but have not received all the items. Resturant no is switched off. Should I wait with the food for 72 hours for you to reply thru email?You may ask for something which may not be possible for me to provide by then

[Chandrashis Roy @PrinceMimo]

Isn't instant resolution supposed to be your motto? @zomatocare @zomato @PizzaHutIN
Don't ask me to send another email or DM. You have started to become cheaters.

[Chandrashis Roy @PrinceMimo]

It's a lie that you were unable to find any delivery partner in an area like silk board in Bangalore for more than 90 mins. Wasted my time, the food that you show fake care for. Shame on you @zomatocare failed to assign a delivery partner, support executive & provide food.

[Chandrashis Roy @PrinceMimo]

Ordered from 2km away at 8:20pm & now it's 9:45pm & no delivery partner assigned. @zomatocare stopped replying. Food is ready but it's already cold. Don't want to cancel as have no cooking arrangements at home. As I m not a @zomato gold customer anymore, I don't exist for them