When @MonsoonUK are supposed to be sending you a refund of just over £320 but they actually take the money from your account instead & then claim they’ve processed it correctly! You clearly haven’t! Proof sent from bank too! #watchdog#fraud#CustomerService#poorcustomerservice
@Georgeatasda I purchased some shoes for my 2 Paige boys but my wedding has now been postponed twice and is happening 2 years later than originally planned so they will not fit. They are still in the packaging with the labels attached, can I return them please?
@CadburyUK I opened my multipack of Freddo’s to find 2 empty packets, and a load of broken up chocolate in the outer layer! Very disappointed that there was only actually 3 out of the 5 there should have been!
@MonsoonUK@Usborne Advertising competitions yet you can’t answer your messages from 11th May! Maybe work on your customer services before doing competitions 🤔
@MonsoonUK hi monsoon! Unfortunately my wedding has been postponed - is there any change of a size exchange for some of the flower girl dresses I purchased?
@AldiUK I was soo excited to receive my delivery today - but the contents are damaged! The pens I can live with but the Bee house was for my little boy and he’s very upset!
Dear @IKEAUKSupport thank you for half of my delivery. I expect that from my food shop but at least they have the courtesy to let me know what items are missing!