@MobiKwikSWAT I have already filed a complaint with NCR and then also with the local police station. Now it is your job to check if the wallet belongs to your company, then give me the information, cyber cell will not give it.
Stop shifting blame @MobiKwik! In NCH (Grievance 9424416), you shared the full tracking data.
Merchant @super_money confirmed funds are SECURED & FROZEN at YES Bank. You have all details.
Why refuse NPCI chargeback to pull our money back? Stop closing cases! @RBI
@MobiKwik@MobiKwikSWAT No one is supporting me I am telling again and again but I am getting the same answer nearest cyber cell more information your company has been defrauded, you should check the wallet of your company, where did the payment go how did it happen I Complaint has been lodged with NCRP
@MobiKwikSWAT When I immediately asked your customer why money is being debited from my account and where is the loginhe said that he cannot help me as the payment has been debited and the fraud has been debit from your wallet Investigate youare repeatedly blaming the cyber cell and the police
@MobiKwikSWAT I have already filed NCR complaint and police complaint also at local police station, you must have also received the mail, money is also frozen, yes I have come to know from bank and cyber cell, you please reverse it, don't beat around the bush.
But this fraud company is closing the case by sending a robot system generated message that you should send the government mail and then we will go and investigate, whom should I tell to send the mail? @Cyberdost@collectorsurat@RBI
Case file bhestan police station surat
Mail to Mobikwik, then they will trace that balance and tell their cyber expert that today it has been 1 week since I have complained about NCRp, but the Super Money S Bank to which the money was transferred said that we You can go to your bank and get the reversal done.
@MobiKwik is avoiding accountability They closed my Case (0407883179) without refund
Merchant @super_money officially confirmed that fraudulent funds of ₹14898.91 are already SECURED&RESTRICTED at YESBank
WhyisMobiKwik refusing to raise a chargeback @RBI many times close ticket
Shame on @MobiKwik@MobiKwikSupport for closing my ticketwithout investigation!₹14,898stolen via SessionHijacking fraud. CyberComplaint(Ack: 21105260019615)& Bhestan PoliceSuratdispute letter submitted.Reopencase immediatelyorfacingRBI Ombudsman!
@CyberDost @SuratCityPolice @RBI
@MobiKwikSWAT@MobikwikSupport@MobiKwik Under RBI Zero Liability rules, customer liability is ZERO for wallet frauds via session hijacking
Govt Consumer Helpline (Grievance: 9424416)
Cyber Cell (Ack:21105260019615)
Board Case No:0407883179
Stop avoiding your compliance. Reverse my₹14,898.91 immediately! @RBI
@MobiKwik@MobikwikSupport@Cyberdost@RBI Formal Consumer Complaint registered against @MobiKwik on National Consumer Helpline (NCH), Govt of India
🔹Grievance No:9424416
🔹Total Fraud:₹14,898.91 4 Txns via Session Hijacking
Under RBI Zero Liability rules, MobiKwik is fully liable. Reverse my funds! @RBI@CybercopINDIA
Severe security lapse on @MobiKwik! Hacked via session hijacking on 27/05. Stole ₹6900 & ₹1999.
I reported instantly but customer care saidwe can't help, complain to cyber crime".
Filed Cyber&Bhestan PS Surat complaint. Still NO response/Lien!
@RBI@CybercrimeCID@PMOIndia_RC
@RahAbnish@MobiKwik@MobikwikSupport@Cyberdost@RBI@MobiKwikSWAT Please all of you support us together, such companies should be banned which do not understand anyone's problem.I received a message from theircompany saying unrecognized device,I immediately informed them but there was no reply from customer care
I have uploaded some photos which came from their system and secondly there is no security pin in their wallet, I immediately informed the company but at that time their company did not take any action.
Severe security lapse on @MobiKwik! Account hacked via session hijacking. Fraudsters stole ₹6900 & 4999 &1000 ₹1999 on 27/05. Support is uncooperative
Funds traced to @supermoney_app/@YESBANK handle Filed Cyber Ack: 21105260019615 at Bhestan PS, Surat.
@RBI@CybercrimeCID
@MobiKwik MobiKwik is a thief company, do not use it, there is 0% security, Rs 15000 was debited from my wallet, I am mailing you several times but you did not call me even once and they close the case, very bad company.