@BajajAllianz Had a great experience with Ms Sneh Jangra from priority desk @BajajAllianz. She helped to integrate all disconnected departments (claim, medical, etc) patiently listened to my issues and got resolved. Great Job! But Bajaj allianz on whole has long way to go in customer service
@airindiain @forum_consumer@PMOIndia@MoCA_GoI Again no movement in last 15 days. How much u @airindiain plan to frustrate the customer. If you guys cannot take any action then say that openly but this so very ridiculous, wrong, unethical and unprofessional to keep a refund pending for so long. @consumerforum_@PMOIndia
@airindiain I gave all details but nothing has moved at all and everything is standstill where it was since i took the flight on April 18. @airindiain how many months or years will it take to get this refund, at least give me a timeline. @forum_consumer@PMOIndia@MoCA_GoI
@BajajAllianz I have sent a DM. If Bajaj Allianz really claims what it shows in ads then my case would not have been pending for over 2 months. Yet i will still appreciate if this can move on now @BajajAllianz @consumerforum_
@airindiain Thanks for reply. I have done this also now. I have spend more than a day on aggregate time on customer support without any resolution so not doing that. I just do not understand why a refund is so difficult which should be a normal process. @airindiain @consumerforum_@PMOIndia
@airindiain I flew with a horrible @airindiain
experience on April 18. Called customer care multiple times: no avail. Tweeted and finally got 1 reply from
@airindiain on May 28.Then i sent a DM, retweeted, raise feedback and now is 11 June yet no reply @PMOIndia@consumerforum_@nightmare
@airindiain @consumerForumCF I flew with a horrible @airindiain experience on April 18. Called customer care multiple times to no avail. Tweeted and finally got 1 reply from @airindiain on May 28. After that i sent a DM, retweeted, raise feedback and today is 11 June, yet no reply
@airindiain I have not got a reply to my DM yet. I have also raised a feedback form with reference number WB-ISIN080621020. Please help. So far i have only got 1 reply but no progress in my case after 1.5 months from the date of my flight @airindiain @forum_consumer@PMOIndia. Its painful
@iamanitasingh @airindiain @consumerforum_ @PMO_NaMo @MoCA_GoI Anita thanks for your continued support. I have raised both the feedback form and DM. Let see when they reply
@iamanitasingh @airindiain @consumerforum_ @PMO_NaMo @MoCA_GoI Anita thanks a lot for your reply & Advise. I have sent a DM to airindia and will wait for there response and act accordingly. Worst case will try this form as well @airindiain
@airindiain Last week I received an email saying my flight was rescheduled & I'll get a new ticket. After confirming the same in call, I was told to plan accordingly.
No new ticket, tomorrow is the flight, on asking for my ticket I finally receive my ticket. For another flight
Called customer care, been tweeting/retweeting for last 15 days but no response on refund from @airindiain Kudos to our great national carrier for providing a horrifying travel and the post travel experience @consumerforum_ @PMO_NaMo @MoCA_GoI#nightmare
Postponed Singapore to india tkt on phone but later found I was no show. After tremendous ordeal had to book another to be with dad in ICU #COVID19 Now after a month havenโt got any refund, no help by Cust care
@MoCA_GoL
@airindiain
@consumerforum_@PMOIndia#Nightmare
Postponed Singapore to india tkt on phone but later found I was no show. After tremendous ordeal had to book another to be with dad in ICU #COVID19 Now after a month havenโt got any refund, no help by Cust care
@MoCA_GoL
@airindiain
@consumerforum_@PMOIndia#Nightmare