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We’ve tackled easy expenses and vendor relationships.
Now comes the hard part—looking inward.
This audit’s not as easy as canceling a subscription.
But it’s where the real leverage lives.
Let’s break down the Internal Ops Audit.
Great people go to work for great companies
Great companies have a compelling vision and strategy to reach it
Great strategies require great systems of execution
When you combine great people, great strategy, and great systems … your upside is limitless.
Just noticed these are also from each of the three machines
- sales - communicate value
- operations - deliver value
- finance - track and report data for improvements in sales/ops
I work with a lot of different businesses in different industries.
I'm always trying to reduce the "secrets to success"
The common path to long term cash flow seem to sit on 3 pillars
1. Excellent Customer Focus/Service
2. Efficient & Effective Operations
3. Tight Cost Controls
This is supported by
1. Great People
2. Great Strategy
3. Great Systems
Been toying with an idea that's been in my head for years.
Too big for quickbooks, but not able to put down 50k for netsuite/acumatica for implementation and another 50k/year?
What about an AI first, self developing ERP.
You can create
- Objects (a list of things)
- transactions (movements between objects)
- work flows (any series of triggers and actions)
Any erp is essentially loaded with these. If we give you to the tools to build your self, and pre load it with
- PO
- SO
- Inventory
- Payment
- Billing
- Accounting
That would be a pretty suite deal.
Would focus on that middle market that only wants to pay 1000/mo and have a full suite of customizable options.
Anyway - started building over the last few days. Something this
Most of the issues in scaling are related to
- coordination
- communication
- execution
for this reason, the "size" of your business that matters when it comes to designing how you scale is
- # of people
- # of customers
- volume and velocity of data
As these increase, so does complexity.
Your earnings are not really relevant in where you should be in your organizational structure maturity.
Made a new friend recently, ran a Chick-fil-A and turned it into the highest grossing Chick-fil-A in the country.
He’s got some incredible operating models
Really excited to share at @SMB_ash the latest things I've learned, and frameworks I've created to build an Excellent Company.
Talking at 9:15 on 4/3
Come check out my talk and @BrentBeshore's talk at noon!
The psychology of weekly check-ins:
When people know they'll report back in 7 days, they actually get stuff done.
No fancy tools. No complex systems.
Just pure psychological momentum.
What could your team achieve with this simple accountability hack?