Michael Cheng, PhD

Dean | Chaplin School of Hospitality & Tourism Management | FIU | Malaysian | 🏃 | 🚴🏻

[Michael Cheng, PhD @ProfCheng]

@AmericanAir AA 1415 delayed over 7 hours and I was told to see AA help desk to rebook my connecting from YVR-DFW-MIA. Rebooked but downgraded to economy on @united via DEN. How do I get a refund?

[Michael Cheng, PhD @ProfCheng]

@AmericanAir AA1817 landed at 635 pm at MIA and still on tarmac 30 mins later? What’s going on?

[Michael Cheng, PhD @ProfCheng]

@AmericanAir AA1817 landed at 635 pm at MIA and still on tarmac 30 mins later? What’s going on?

[Michael Cheng, PhD @ProfCheng]

@AmericanAir AA 1932 flight delayed and deplaned with no updates. Over 90 mins. What’s going on?

[Michael Cheng, PhD @ProfCheng]

@7FAM how do I request a price adjustment? I’ve emailed [email protected] and [email protected] but no response. Thank you.

[AHLEI @AHLEI]

Our new edition of "Hospitality Today," by Rocco M. Angelo M.B.A., Florida International University and
@ProfCheng, Ph.D., Florida International University, offers a comprehensive overview of the ever-evolving hospitality field.

[Michael Cheng, PhD @ProfCheng]

@AmericanAir AA1117 landed at 929 pm and we’re still waiting in plane 25 mins later to get off?

[Michael Cheng, PhD @ProfCheng]

@airasia how do I contact you to change flight?

[Michael Cheng, PhD @ProfCheng]

See you at The Hospitality Show: Q&A with Florida International University’s Michael Cheng https://t.co/MLXdjo5X4e

[ONLY in DADE @ONLYinDADE]

. @Drake makes an appearance at @FIU 😎👍 | #ONLYinDADE

[Michael Cheng, PhD @ProfCheng]

@AmericanAir canceled 1st class tix on AA469 on 4/2 and rebooked in main cabin for next day. No hotel provided and only $86.04 ticket credit?!?!? Pls DM. Record locator DLRFLK

[Michael Cheng, PhD @ProfCheng]

@FIUHospitality ranked #8 among US Public Research Universities and #33 globally for Hospitality Management!

12 FIU programs ranked in the top 50 among public universities in the U.S. by QS World University Rankings: https://t.co/Z95fLMdVZU

[Michael Cheng, PhD @ProfCheng]

@drsherrijones @NebraskaAlumni @HRTM_UNL Thank you Dean @drsherrijones! It is an honor to be back and a pleasure to visit with you! Go Big Red!

[Michael Cheng, PhD @ProfCheng]

@AmericanAir Flight 469 canx but how do I claim my checked luggage 4001954917. AAdvantage 02PRY58

[Miami-Dade Libraries @MDPLS]

COVID-19 take home rapid test kit distribution locations (January 8, 7:30 a.m.):
📍 Hispanic Branch
📍 Kendale Lakes Branch
📍 Miami Beach Regional
📍 Miami Lakes Branch
📍 Naranja Branch
📍 North Dade Regional
📍 Northeast Dade – Aventura Branch
📍 Westchester Regional

[FIU @FIU]

FIU is on the rise! ⬆️☝️⬆️☝️⬆️ #RealTriumphs #PawsUpFIU
Read more https://t.co/FgdKOS8iqG

[Michael Cheng, PhD @ProfCheng]

FIU stands ready to help our community during this difficult time | FIU News - Florida International University https://t.co/ZkLKote2Lj

[Michael Cheng, PhD @ProfCheng]

COVID-sniffing dogs, masks, smaller crowds: South Beach food festival prepares for the pandemic https://t.co/5YH5tLQN8E

[Christina Boomer Vazquez, M.S. @CBoomerVazquez]

#Covid19 + #hospitality + #economicimpact: #ByTheNumbers New study by @fiuhospitality @fiu in collaboration with @greatermiamicvb finds: “Miami-Dade County's hospitality industry recovering but facing more than $3 billion in losses this year”
https://t.co/15BEyQNqfX (THREAD 👇)

[Greater Miami Convention & Visitors Bureau @GreaterMiamiCVB]

The GMCVB is shining a spotlight on individuals who have gone above and beyond for our community during these difficult times. Congrats to @FIUHospitality's Michael Cheng for being a shining example of @MiamiandBeaches best!