Not sorry to go! Especially when one signs up for a TRIAL and gets charged and the TRIAL doesn't work because your platform is so badly designed and doesn't sync properly. Utterly terrible organisation @GoZwift
@OVOEnergy 2 years. Yes. 2 years. Going on 3. WITHOUT a bill. Ovo get someone senior on this case immediately and stop referring me to the ombudsman. You closed my escalation from 2yrs ago and didn't do anything. Shocking! @WhichUK
@JenniferChelley@OVOEnergy Thanks. I've email Louise @OVOEnergy and will see what she does. Not holding my breath considering how poor the service is at Ovo
Tell me more jokes @OVOEnergy clearly you should all be comedians. Perhaps you may be good at that ๐คก. It's not difficult to ger a senior member of staff to call. I'm cancelling my direct debit until this is resolved. Call me!!! Today!!!
@TrustedLeader @OVOEnergy@WhichUK It's an utter nightmare. I feel powerless and lost. Ovo are literally the worst company I've ever dealt with and I've dealt with many incompetent companies.
@OVOEnergy Already done. It goes nowhere. Just like your customer support number! I want a senior member to call me today. I want to hear from your management team or better yet Stephen Fitzgerald. TODAY
@OVOEnergy@53Carolynh Don't bother with a DM they @OVOEnergy powerless and useless in solving issues just like their customer support team on the phone
@Ko_Ko_Popz@MrJohnNicolson@OVOEnergy@carolvorders Shame nobody is fighting my corner after struggling with Ovo for 2 years to get a bill. Do I need to also go to my MP, seems nothing gets @OVOEnergy attention in resolving this issues despite going to the Ombudsman twice.