@shannon_chaps Dear Shannon,
Thank you for taking the time to get in touch and provide this update.
Please accept our apologies for the delay in response to your complaint. We can confirm your complaint was raised on the 28th october following your email into our department.
We have rai...
@andycampbell14 Dear Andy ,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at [email protected] providing us with your vehicle registration and contact number, a te...
@adaml88 Hello, to book in for a four-wheel alignment you will need to contact your local Protyre garage directly. You can find the contact details of your local Protyre garage on our website via the following link: https://t.co/SRm2vMwFYE Best regards, Team Protyre
@Nickwatson888 Good morning, Thank you for bringing this to our attention. We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at [email protected] providing us with your vehicle registration and a contact number, 1/2
@RicardoHav7 Hello, thank you for reaching out to us. We're sorry to hear that you have been unable to get through. If you could please email us at [email protected] providing us with your enquiry/issue, a team member will be in touch to assist you. Best regards, Team Protyre
@Ethnotweeter Hello, we take customer service very seriously and want all of our customers to receive excellent customer service at all times, so we are delighted that the team at Bridgend have delivered this to you. We appreciate your positive feedback. Best regards, Team Protyre
@decentfnf@ContiUK@Continental Hello, thank you for reaching out to us. We have been unable to find anything on our system with these details, however if you could please email us at [email protected] we will follow this up with you. Best regards, Team Protyre
@h2_hannah Dear Hannah,
Yes, of course.
Please email [email protected]. We will keep an eye out for your email and will work to get this resolved as soon as possible.
We look forward to hearing from you.
Kind regards,
Kayleigh
Customer Care
@h2_hannah Dear Hannah,
Thank you for reaching out to us.
To ensure that we direct your enquiry to the correct team and provide you with an accurate price for your TPMS sensor, could you please provide your vehicle registration number along with the best contact telephone number for yo...
@Ted870 Hello Rob, we are sorry to hear you have not received your refund. We would like the chance to look into this, therefore please email us at [email protected] providing us with the web order number of your booking, and we will be in touch. Many thanks, Team Protyre
@thesiansims will be shared with the relevant teams for consideration.
Thank you again for taking the time to share your experience and for your long-standing loyalty over the years. We truly value your support.
Kind regards 3/3
@thesiansims also appreciate your comments regarding the customer service experience at the garage. We understand how valuable it is to be able to speak to someone easily, and we recognise the positive impact that dedicated phone support had in the past. Your feedback has been noted and 2/3
@juliepp1959 Good afternoon Julie, Thank you for bringing this to our attention. We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at [email protected] providing us with your vehicle registration and a contact 1/2
@mrs_t74 Hello Dawn, thank you for raising your concerns. If you wouldn't mind emailing us at [email protected] to provide us with details in regard to the nature of your complaint, someone from customer service will be in touch. Many thanks, Team Protyre.
@sl_ess24 We're sorry to hear that you have been unable to contact the team in centre. We would like to follow this up with you - please email us at [email protected] providing the reason for contacting them and contact number, a team member will be in touch. BR, Team Protyre
@susu0fray Hello - you can contact the customer service team at [email protected]. Please provide your vehicle registration and a contact number, a team member will then be in touch with you. Best regards, Eddie - Team Protyre