The fact that you canβt check into a hotel until 4pm when the day is basically over but have to check out by 10am the next morning should honestly be illegal.
A refund should not take 8 days. You took my money in 2 seconds, so donβt tell me you need 8 days to return it. If you can take my money instantly, you can return it instantly.
I do not like gray areas in anyyyy part of life. I love it black or white, yes or no, this or that. Too much gets lost in translation in between. Clarity over confusion!!! Every time please!