Finally took the plunge for Scapia card. LTF ✅
Unique perks of Airport shopping ✅
1000 Rs off coupon on Flight ✅
Definitely loving it till now.
Anyone looking for the card, DM me to understand the benefits.
Apply: https://t.co/SQ5GBf0L7i if approved, DM for surprise!
#CCGeeks and #Lawyers in my timeline. Need your help to understand my rights on this.
Had one stop flight to CCJ from Amd via @AirIndiaX (booked via @airindia ).
2nd leg of flight cancelled - operational reason. Informed at 1:15 am, 3 hours before boarding of first flight.
Was offered evening flight which didn't work for me ( 2 day trip would become 1).
Suggested multiple options to airport team. None worked.
So took first leg and took cab (8 hour drive- 7500 rs out of pocket). Aix Airport team told Air India will be responsible for compensation.
Later mailing them, they refunded base fare etc. but no compensation even though @DGCAIndia guidelines shows compensation .
First said weather cancellation (though every other flight had no issues). Now mailed saying talk with Aix team.
So my question: what are my options and rights? Who will be right person to follow up?
Asked for alternate options but none available as they informed now ( 1 mailer at 1:15 am, no whatsapp).
Could have arranged other options via other airports. Everyone is least bothered. Please help on this @airindia
@airindia , @AirIndiaX
So extremely poor customer service.
For a 5:50 am flight, been informed at airport of cancellation of 2nd leg of BLR to CCJ.
Staff extremely unhelpful for alternative arrangements or even clarity about @DGCAIndia guidelines refund. Even a cab can help.
@Swiggy why don't you just have some human customer care agents coz ur AI is dumb as shit!!
Delivery person asked me to cancel- can understand some issues- recorded line.
Yet your ai app doesn't allow to cancel and keeps repeating same shit!!!
@YourCardJourney Any idea on how to get higher value for points on flight or hotel redemption?
I tried via rewards gallery. Still showing 0.25 for idfc savings and idfc first wealth points I have.
Hey @mcdonaldsindia , have you guys stopped Mcmuffin/Breakfast menu in half the cities? Not finding one option in Ahmedabad. Any plans to restart same?