My Wi-Fi has been down for 10 days. Your engineer said it can't be fixed until the metro work is completed, which may take another 20 days. Please switch me to AirFiber for free. I can't stay without internet for 20 more days.
@JioCare@reliancejio@jio_fiber
"I still don't have my connection. Please don't keep saying it's being fixed. I'm raising complaints every day, but it's still not resolved. What exactly is the problem? Why hasn't it been fixed yet?"@JioCare@jio_fiber@reliancejio
How much longer do I have to wait? It's already been 11 days. Please let me know when it will be fixed. You're not giving me any updates. If you can't resolve it soon, please tell me clearly so I can switch to another Wi-Fi provider.@JioCare@reliancejio@jio_fiber
How many more days will it take to fix my JioFiber? It's already been 8 days. How much longer do I have to wait? Will it be resolved before next month, or are you not going to fix it at all? @JioCare@reliancejio@jio_fiber
Worst service from JioFiber. It's been 5 days since I raised a complaint, and it's still not resolved. I'm switching to another brand. I don't recommend JioFiber. @jio_fiber@JioCare@reliancejio
@JioCare No one in my area has had internet for the past 4 days. Even after multiple complaints, the issue is still not fixed. Instead of replying on social media, please come and resolve it. Why should anyone continue using JioFiber with this kind of service? @JioCare@reliancejio
It's been 3 days since I raised a complaint, but the issue is still not resolved. No one has come to check it. Jio Fiber has very poor service. You are not providing proper customer support.@JioCare@reliancejio@jio_fiber
It's been 2 days since I raised the complaint, but the issue is still not fixed. When will you resolve it? My TV connection is not working because the Jio Fiber service is down. Please let me know when it will be restored. @JioCare@reliancejio@jio_fiber
I raised a JioFiber service request last night, but the scheduled time has already passed and no technician has visited yet. This delay is unacceptable. Please resolve the issue as soon as possible.@JioCare@reliancejio@jio_fiber
My WiFi is not working. It has been like this since afternoon. This is happening once every month—what does that mean? When will you come and fix it?”
@JioCare@reliancejio
“The Jio wire near my house is hanging low near my neighbor’s gate. They are planning to cut it. Please send an engineer to fix and tie the wire properly as soon as possible @JioCare@jio
Raising a service request and waiting is a waste. I’m planning to remove Jio and switch to another broadband because the service is very poor. They still haven’t fixed the issue, and there has been no response from their side @JioCare@jio
@JioCare I am facing this kind of problem every day. Is it necessary to complain like this daily? This is the 4th time this month. Why is this problem happening so often? You are not providing any refund, and this is a loss for us.” @j
Using Jio is a waste. For the past 20 days, there have been continuous WiFi problems. Even after fixing it, the problem comes back the very next day. For the last 20 days, whenever we raise a repair request, it takes 3 to 4 days to get it fixed @JioCare@jio
“In the past few months, there have been Jio issues 4 times. Each time, it takes 2 to 3 days to fix. If it continues like this, how can we use it? There is no proper service — it’s just a waste of money to recharge the WiFi @JioCare@jio
The WiFi has not been working since yesterday afternoon. When I contacted customer care, they informed me that it was an outage issue and said it would be resolved by night. However, it is still not fixed till now Please let me know when the issue will be resolved @JioCare
The WiFi hasn’t been working for the last 2 hours. Last week also, it wasn’t working for 4 days. Why is this happening again? What is the problem, and how are you fixing it?
@JioCare@jio
Yesterday the engineer didn’t come, but the update shows as completed. Today also the same thing happened. How can you say it’s ready without doing anything? If you’re not going to fix it just say it clearly. We’ll switch to another brand. Don’t make us wait like this
@JioCare