Ptlthg

I'm not quite sure what I'm doing, but sometimes I make software.

[Ptlthg @Ptlthg]

@discord One of your Trust and Safety employees does not reply to tickets and just marks them as solved. I have already DMd you my ticket number where this same person has marked our tickets as solved twice with no response. https://t.co/u4ljxZbrCB

[IdkDom @IdkDomYT]

@discord_support Provably false, nearly 30 days and support tickets about my disabled account gets ignored and marked as solved.

[Rocket @The1Rocket]

@discord_support No reply from a human for almodt 30 days in my ticket, account and community discord false disabled for no clear reason.
One of your agents keeps marking my ticket as solved without having said a single word.
Are you sure this is true?
Submitting a ticket is basically worthless.

[Ad :) @iAdmonium]

Absolutely egregious to say when my staff and I have gone 27 days without a response on ANY of our tickets.

[AntVenom @AntVenom]

"we know this is kinda like other apps, but that's the point"

aka

"we don't like being unique, and we're also really looking forward to the incoming black market for Discord usernames."

@Discord, backpedal on this. Seriously.

[Ptlthg @Ptlthg]

@discord_support Please address this, I’ve just DM’d you the ticket details now that your account has been officially announced. Our tickets have been closed 10+ times now without getting a response.

[Ptlthg @Ptlthg]

@discord One of your Trust and Safety employees does not reply to tickets and just marks them as solved. I have already DMd you my ticket number where this same person has marked our tickets as solved twice with no response. https://t.co/u4ljxZbrCB

[Ptlthg @Ptlthg]

@discord and @discord_support, it’s now been 16 days with no response to our tickets, and they have been marked solved 4 times by the same employee who refuses to answer us. Please address this.

[IdkDom @IdkDomYT]

Times my @discord_support ticket has been marked solved by Marengo when nothing has happened to resolve my @discord account being disabled: 10

[$avagé @benevolentsav]

@Ptlthg @discord @discord_support I’m in the same boat you’re in my friend. :( Day 16 or 17 for us as well. One person on the team who was falsely banned before got 3 responses all saying it was a confirmed violation automated response. Nothing for the rest of us tho.

[Ptlthg @Ptlthg]

@discord @thegbars Hey, any chance you could take a look at my pinned tweet thread? It’s been 17 days of our accounts being disabled without getting any response.

[IdkDom @IdkDomYT]

Times my @discord_support ticket has been marked solved by Marengo when nothing has happened to resolve my @discord account being disabled: 4

[MrBeast @MrBeast]

Let’s have some fun, I’m going to give away $30,000 to 1 random person who retweets this tweet AND follows @Pulte and me!!! (So we can dm you the money if you win). Will show proof of paying winner ❤️

[Ad :) @iAdmonium]

Who is more popular?

[Ptlthg @Ptlthg]

@iAdmonium Me (am Ke5o)

[Ptlthg @Ptlthg]

I just deployed a high performance cloud server on https://t.co/ahRqNXEolO ! #ILoveVultr #Cloud https://t.co/Qo2sxsnC62

[Ptlthg @Ptlthg]

@jschlatt @TurkeyTom Look at you now