Public Policy Lab

We partner with government to design great public services with low-income and at-risk Americans. Nonprofit & nonpartisan.

[Public Policy Lab @publicpolicylab]

Starting in January 2027, H.R. 1 will require Medicaid recipients and caseworkers to navigate new eligibility rules.

That’s why we’re proud to support @codeforamerica, @MarylandConnect, and @CivillaDetroit, in streamlining Medicaid for Maryland ⬇️

https://t.co/BH90d3ccgP

[The Lab @ DC @TheLab_DC]

Out in the field this week—meeting DC seniors, hearing their stories firsthand, and learning what truly matters to them. Grateful to be alongside @ThePeopleSayUSA and @publicpolicylab as we listen in on this important work.

Learn more: https://t.co/PZguTHxXuX

[Public Policy Lab @publicpolicylab]

What makes public services work isn’t just better tools—it’s trust and human connection.

In our latest #PPL15 essay, Andrew Eickmann reflects on sustaining change in government through human connection, thoughtful risk-taking, and human-centered design.
https://t.co/sJFbzXHdVc

[Public Policy Lab @publicpolicylab]

We’re currently seeking interns with skills in product design, visual design, or communications design. We’re also seeking folks skilled in marketing and communications.

All interns are paid and mentored by PPL staff. Apply by February 23rd.
https://t.co/AceMiLMWnJ

[Public Policy Lab @publicpolicylab]

PPL Midwest is proud to be a partner on the City of Chicago-Cook County Violence Against Women Task Force, which had its first meeting yesterday. We’re grateful for the leadership of Katie Dunne & we look forward to facilitating future sessions!

https://t.co/2zQcH0SsDO

[Public Policy Lab @publicpolicylab]

Next Monday! Join us for the NYC Care Coalition Annual Mixer, a networking group for New York City-based social workers, case planners, and other frontline staff who work to support low-income communities.
https://t.co/PHev81h120

[Public Policy Lab @publicpolicylab]

Couldn’t make it to our Co-Designing to Build Capital webinar last month? Check out the recording to learn how collaborative design methods can help individuals and communities build lasting forms of capital—financial, social, and beyond. https://t.co/QqDh2iqVpc

[Public Policy Lab @publicpolicylab]

Last week's capacity-building workshop with Social Impact Fellows from Columbia University’s Columbia World Projects (CWP) was a major success!

Interested in a capacity-building workshop for your staff or students? Reach out to us at [email protected]

[Public Policy Lab @publicpolicylab]

Are you a social worker or case planner in NYC? Join us for the NYC Care Coalition Annual Mixer!
https://t.co/PHev81h120

[Public Policy Lab @publicpolicylab]

Can public programs be designed not just to serve communities, but to strengthen them? Join our webinar, “Co-Designing to Build Capital,” to explore how collaborative design methods can help communities build lasting capital—financial, social, & beyond. https://t.co/cyfPQrz8Hd

[Public Policy Lab @publicpolicylab]

@BeeckCenter
@CivillaDetroit
@codeforamerica
@publicpolicylab
https://t.co/DnnmDsYDZm

[Public Policy Lab @publicpolicylab]

Food is a basic human need. How we respond in this moment will define whether we care for our neighbors—or allow millions to go hungry.

A group of civic tech nonprofits is issuing a statement on recent SNAP disruptions.

Read here: https://t.co/RWUFQuDouG

[The Lab @ DC @TheLab_DC]

We were thrilled to host members of the @publicpolicylab (NYC) today. We chatted about current projects and shared lessons learned across our teams. This meeting built on connections made at #BenCamp2025 hosted by the @BeeckCenter ✨

[Public Policy Lab @publicpolicylab]

Will you be in Atlanta in October? Catch us at the 2025 Annual Meeting of the Oral History Association for our session, "Using Oral Histories to Rethink Public Services and Inform Policy." https://t.co/SshGJ5zMmC

[Public Policy Lab @publicpolicylab]

Tired of juggling research ops tools for participant recruitment, data collection, and project management? Join us to learn how to build a smooth workflow–from customizing databases to coding data, and facilitating collaboration with partners.
https://t.co/keakQLOAd7

[Public Policy Lab @publicpolicylab]

We put our slogan on a t-shirt. And a sweatshirt. And a hat! 🧢 Now you can help us spread the word and look good doing it. Shop PPL merch and support our mission to design services that help people build better lives. Better services for the people!
https://t.co/iafazDiIzj

[Public Policy Lab @publicpolicylab]

Free webinar! Join PPL Midwest’s John Buckley and healing-centered design expert Mary Foyder for a crucial discussion on designing for care in an age of austerity. More information here: https://t.co/Nar49BgQ56

[Public Policy Lab @publicpolicylab]

Join PPL and @BeeckDBN online on 9/15 at 3pm for our Digital Doorways webinar, exploring beneficiaries’ lived experiences with digital identity processes!

Learn about our research process, findings, and recommendations we're making to state agencies. https://t.co/hjeCkwmWH1

[Public Policy Lab @publicpolicylab]

Whether you’re a policymaker, benefits administrator, technologist, or advocate, this report will empower you to protect user data and keep state systems secure—without creating barriers.

We're thrilled to have collaborated on this research with @BeeckDBN!

[Digital Benefits Network @BeeckDBN]

New Report! Digital Doorways to Public Benefits: User Experiences with Digital Identity.

Our latest research outlines how state agencies can address challenges with digital identity processes among public benefits recipients while maintaining security.

https://t.co/6NKyKKxmbc

[Public Policy Lab @publicpolicylab]

At the end of each summer, we close our offices for a week so our team can pause, recharge, and invest in themselves. Leading up to this ‘wellness week,’ PPLers gathered to set their intentions for the time off and discuss how they wanted to feel upon returning to the office.