Public Support

Want to talk to someone from @Public’s Member Support team? We’re here to help! Disclosures:
Reach out to us at [email protected]

[Public Support @Publicsupport]

@Noah08444012 Hey Noah, thanks for your question. For more information about your tax documents, please reach out to [email protected]. Our team will be happy to assist you.

[Public Support @Publicsupport]

@Kevinmac334 Thank you for sharing your feedback with us. If you have any questions about withdrawing funds from your Public account, please reach out to [email protected], and our team will be happy to assist.

[Public Support @Publicsupport]

@alfredavie @public Hi there! We'd love to help! Please email our support team from your registered email address to [email protected] and we'll get this squared away for you!

[Public Support @Publicsupport]

@longhardroad10 Hi there, thank you for reaching out. Please send us a message using the in-app chat or via email to [email protected], and our team will be happy to review your account for you.

[Public Support @Publicsupport]

@notthebuddha Hi Jim, thank you for reaching out. We always appreciate your feedback, and we've passed this along to our team.

If you run into any issues with your account, you can always reach us via email at [email protected].

[Public Support @Publicsupport]

@Noah08444012 Soon, most documents are ready mid- February. Reach out to us at [email protected] and we can help you out.

[Public Support @Publicsupport]

@RoyBar06718121 @public Hi Ryan, thanks for reaching out. This issue should now be resolved. If you're still experiencing any problems with your alternative assets, please reach out to [email protected], and our team will be happy to assist you.

[Public Support @Publicsupport]

@MLO819 Hi Mario, thank you for your question. While we can't share a timeline for an update to widgets on iOS at this time, we always appreciate your feedback. If you'd like to share any specific thoughts, feel free to reach out via email to [email protected].

[Public Support @Publicsupport]

@thedukeliberty @public Thank you for your question. For more information on why MMTLP is no longer available on our platform, please reach out to our team using the in-app chat or via email to [email protected].

[Public Support @Publicsupport]

@carbonef954 Hey There! While we don't currently offer that feature to trade options, we are constantly adding new features. We have gone ahead and made a note that you are interested in this, so if it does become available in the future, you will hear from us.

[Public Support @Publicsupport]

@donyetaylor_ Hey There! Our CX team would be happy to help you get back into your account. Please email our support team at [email protected], and they will be able to further assist.

[Public Support @Publicsupport]

@bread55341768 Hey there, thank you for your question. For more information about specific offerings, we ask that you please reach out using the in-app chat or via email to [email protected].

Thank you for joining our community!

[Public Support @Publicsupport]

@hagmann01 @public Please reach out to our team directly from your registered email address to [email protected] and we'll be happy to help!

[Public Support @Publicsupport]

@FossilLocator Hey There! There were certain assets that did not migrate over to Public while others were sold in auction. We would happy to go into more depth of which assets were sold and when if you could email us at [email protected]

[Public Support @Publicsupport]

@GyroLard Hey There! We would be happy to assist, can you email us at [email protected]? Our CX will be ready to assist.

[Public Support @Publicsupport]

@germanagonzalez Hey There! Crypto on Public is powered by Apex Crypto, which provides cryptocurrency execution and custody services. Public provides a place for members to buy, sell, and hold crypto. Currently, we do not provide a crypto wallet, but we are working toward this in the future.

[Public Support @Publicsupport]

@geekpublican Hey there! We certainly want to help in any way we can! Would you mind please reaching out to us in app or sending us a DM with the email used to create your account so we can look more into this for you? Our team will be standing by, looking forward to your message! Thank you!

[Public Support @Publicsupport]

@IAmYoungBull @public Hey there, the settlement period does apply when selling an asset however, there is no waiting period for an asset to show in your portfolio after an executed order. Could you reach out to our team in-app or through email at [email protected] so we can look into this for you?

[Public Support @Publicsupport]

@M9M15M1 Hey There! Can you please email us at [email protected], our CX team is awating to further assist you.