Saurabh

[Saurabh @PuneriBanda]

@SpinnyCare Update - This is resolved now, thank you

[Saurabh @PuneriBanda]

@SpinnyCare Update - very surprised that now your team is insisting me to get the system checked at Hyundai to confirm genuineness of fault and obtain cost estimate. If this is how it was to be resolved, what was the need to get it inspected at your workshop and afterwards through vendor...

[Saurabh @PuneriBanda]

@SpinnyCare Update - accessory vendor visited today and acknowledged that speakers are faulty and need replacement. I am told that approval will be submitted with spinny for OEM brand replacement and once approved, it will be taken care of. Looking forward to timely resolution 🙏🏻

[Saurabh @PuneriBanda]

@SpinnyCare Posting an update - issue was acknowledged at your workshop and I am told that this would be fixed by the accessories vendor. Awaiting details about his availability and visit to get this fixed. Thanks.

[Saurabh @PuneriBanda]

@SpinnyCare Done. Meanwhile another executive has now called confirming that this is covered under warranty and has shared service center details. Looking forward to positive experience now and always

[Saurabh @PuneriBanda]

@SpinnyCare I have requested this executive to connect me to someone else in command since he was very adamant. I'm told that even if the app says it's covered, policy doesn't cover this 🫡

[Saurabh @PuneriBanda]

@myspinny just bought a car from you last month along with most comprehensive warranty offered by you and trusting your xx number of checkpoints only to discover after few days that speakers in third row aren't operational. Bought top end car to enjoy Bose 8 speakers 😔

[Saurabh @PuneriBanda]

@SpinnyCare For some reasons, I am not able to DM you. Have shared ticket no through which you can fetch my details to connect. Just FYI - received another call from same executive who was quite rude since I reopened the ticket. More than this small issue, I see this as an experience.

[Saurabh @PuneriBanda]

Also on the app, I am seeing this category of concern as covered in warranty, evidences are also shared. Kindly support

[Saurabh @PuneriBanda]

Ticket no 2116149. Conversation with executive was very disappointing. He asked me to share couple of things to evidence the problem and spoke over multiple calls during last week and informed me on the 5th call that it will be chargeable. Why not inform the customer upfornt??

[Saurabh @PuneriBanda]

@cromaretail Requested AC service from @Croma on March 9th. Still nothing. Meanwhile, I get calls every alternate day asking for status updates. If you don't know the status of your own service requests, who does? Fix this!

[Saurabh @PuneriBanda]

My call got connected the moment I mentioned that I am recording the line and will be posting it on Twitter. Is this how you operate? Pathetic. Along with your network you also need to work on simplification and transparency

[Saurabh @PuneriBanda]

@airtelindia @Airtel_Presence @airtelnews is it true that your call center executives are not authorized to log broadband disconnection request. I was kept on hold thrice stating supervisors are busy and can't attend the call and he doesn't have the authority to take the request

[Saurabh @PuneriBanda]

@EurekaForbes reminder.
Escalation @VikramSurendran sir this was bought for my elderly parents but more than comfort and peace of mind, machine is always down with problems. Since purchase this has gone to your service center for more than 3 times still no use. Please intervene

[Saurabh @PuneriBanda]

@EurekaForbes Neighbors are inquiring if another sound can be added to this robot vacuum cleaner as they are fed up of train engine. Really disappointed to spend 25k on this product and your warranty wherein you've always failed to maintain this product despite several complaints

[Saurabh @PuneriBanda]

@mrtechsense Think 100 times before even thinking of Eureka Forbes @EurekaForbes. This one is mine making loudest noise after 8 months of purchase and have undergone 3 repairs within warranty.

[Saurabh @PuneriBanda]

@nitin_gadkari ji, Pune Nashik highway (?) is not driveable as it's full of potholes. For incomplete patches, we see no work in progress by the contractor however full toll collection is ensured. Is that even fair to citizens? #punenashik #nashikpune

[Saurabh @PuneriBanda]

@policybazaar calling during weekend naps should come with its own insurance policy: Nap Theft Cover. 🙃
Call me if you have one pls

[Saurabh @PuneriBanda]

@nitin_gadkari sir, Pune Nashik highway is again going back to old era with tons of potholes, illegal and uneven speedbrakers, no sign boards. Hope the route gets the attention it deserves. #punenashik