Alison Smith

Down to earth transformational tools helping Procurement professionals see the wood for the trees. Mindset & soft skills trainer, speaker & coach @alisonrbcm

[Alison Smith @PurchasingCoach]

Is your mindset appropriate for the task in hand?

If not, what’s on your prescription for shifting your mindset to support not hinder you?

Here’s a vlog from the #procurement #mindsetchallenge the other week on the subject #mindset

[Alison Smith @PurchasingCoach]

@HalifaxBank 45mins last time then got cut off so not holding out much hope this time - already telling me it’s an hour to get a reply - and 8 weeks for my compliant!

[Alison Smith @PurchasingCoach]

@HalifaxBank if I can’t pay for my grocery order online or on the phone & have to use alternate means of payment due to your fraud settings that I can’t stop triggering that’s me looking for an alternate bank - we need fraud protection but it can’t stop daily activities

[Alison Smith @PurchasingCoach]

@HalifaxBank How do I get this resolved in the interim (ie 8 weeks to respond to complaint) - its happened again where you accepted the online verification yday for online order but won’t pay sainsbury’s today!! And I don’t have time to wait for an hour for you to hang up on me me?

[Alison Smith @PurchasingCoach]

@HalifaxBank I look forward to a response in 1-8 weeks

[Alison Smith @PurchasingCoach]

@HalifaxBank Thanks will do - if I can’t do the basics it’s certainly time to review

[Alison Smith @PurchasingCoach]

@sainsburys @HalifaxBank would have thought you’d have resolved the issue before now to stop fraud settings leading to cancelled deliveries !!

[Alison Smith @PurchasingCoach]

@sainsburys can I check 08000568446 is yours as had text to call re non payment for todays delivery from @HalifaxBank that’s far too sensitive but can’t get thru on number

[Alison Smith @PurchasingCoach]

@sainsburys You can’t do anything without the order number and I’m out and about without access to get order number so I assume it will now be cancelled thanks

[Alison Smith @PurchasingCoach]

@HalifaxBank trying to call fraud back but used number on back of card but after 45mins on hold call hung up! Is 0333 045 9572 you and will they be quicker ?

[Alison Smith @PurchasingCoach]

Oh how wonderful

[Alison Smith @alisonrbcm]

How fast is the pace of work at this time?
Currently my poll over on @LinkedIn shows 80% at 70 mph or over!

[Unite UK @weuniteUK]

In episode 3 of our #welovesuppliers interview series @alisonrbcm the founder of Landscaping Your Life provides some tools and tips on supporting #mentalhealth throughout the #SupplyChain.

https://t.co/PY8uYLYuUU

[Buyers Meeting Point @BuyersMeetPoint]

The Sourcing Hero #podcast Episode 43: Taking an Open-Minded Approach to Crossing the Gap with Alison Smith https://t.co/cMNom1v9E2 @UNAGPO @aopshow @mypurchasing @PurchasingCoach

[Art of Procurement @aopshow]

🎙 The Sourcing Hero Podcast @UNAGPO Ep 43: Taking an Open-Minded Approach to Crossing the Gap

Host Kelly Barner @BuyersMeetPoint is joined by Alison Smith @PurchasingCoach

Listen Here: https://t.co/yAKbgbddER #sourcinghero #procurement

[Alison Smith @PurchasingCoach]

@STrayn0r Love it - who knew

[Alison Smith @PurchasingCoach]

@STrayn0r Oh god - if my doorbell rings now ….. 👻

[Alison Smith @PurchasingCoach]

@juejuebee1974 58 and don’t like them at all

[Alison Smith @PurchasingCoach]

@TheFinalDoctor @DoctorWho_BBCA They still scare the ?£?@ out of me #DoctorWho #weepingangels