Purdue FW ITS Service Desk

The IT Services Help Desk at Purdue FW provides first-level support to Purdue FW students, faculty, and staff.

[email protected]
[phone]
Kettler 206

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

Hello Dons!
We hope you are having a great semester so far!
ITS Helpdesk is now also on Instagram and you can follow us here!
https://t.co/IrGx2zphmZ
If you have any IT related query:
email us at [email protected]
or call us at 260-48-6030
or visit us in Kettler Hall, Room 206 !

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

Hello Dons!
Purdue has introduced its very own chatbot,BoilerBot, which helps users in receiving a bypass code for Duo or resetting their Career Account password. It has other features that you can try out on https://t.co/xaOOGCrGz1 .

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

Happy Summer Dons!
The PFW IT Helpdesk will be open in Summer to help you with your IT needs! Keep checking our website for updates on our hours of operation. You can find the link to our website in our bio.
Enjoy!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

It's 4 days to finals! We cannot wait for this semester to get over and summer to roll in!

Best of luck in your finals!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

Are you struggling to connect to Wi-Fi on campus? Fret not; you can use SecureW2 to easily connect to wireless networks on any device. You can access it here: https://t.co/1x8lJ7kT1S
If you have any questions, please contact us!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

Are you unsure how to change your password, before it expires?
Here's a little guide that might help you out!

If you still have concerns, feel free to contact us!
Our contact information is mentioned in our bio!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

"Our loyalties must transcend our race, our tribe, our class, and our nation; and this means we must develop a world perspective" - MLK (Atlanta, Georgia, 1967).

PFW ITS Helpdesk will be closed on Monday (1/16/23) in honor of MLK day. We will open again on Tuesday (1/17/23).

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

PFW IT Helpdesk wishes all dons a very Happy New Year!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

PFW IT Helpdesk wishes you all happy holidays. Have a great warm winter break!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

The IT helpdesk will close early today (12/22/22) due to the winter storm starting in the afternoon. We will be remotely available throughout the winter break. You can see our winter schedule in the post updatetd prior to this.
Stay warm and safe!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

❄ Happy Holidays ❄

Aren't you glad the finals are over!?

With the winter break approaching Helpdesk will remain open to help all of you out!
We will be on campus till the 12/22/22. However we will be available remotely( on call and email) from 12/23/22 to 01/02/23.

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

It's Thanksgiving Week! And we will be open for the most of it to help you out with all your IT problems!

What are you thankful for this Thanksgiving?

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

Do you need to print documnets for your classes and are wondering how to do that?
Our campus has a lot of printers in every building which allow you to print documents from your personal devices.
If you need a refund because the printer didn't work, reach out to Helpdesk!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

Did you know that you can get a Purdue Career account as a PFW student?
This account allows you to explore Purdue Brightspace, Qualtrics forms, Webclock and many other services.
If you need to setup your career account, call or email us, and we will be happy to help!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

Happy Fall Break Dons!

We hope you get to relax and have fun; and if you face any IT related issues, we are open for you throughout the Fall break!

We will be open in our normal hours.

So call, or email us, or simply walk in!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

Are you trying to reset your password but facing an error?
You might need to keep some key points in mind while making a password! We know it's hard to come up with new passwords, but we are here to help!
If you face any issues, don't hesitate to contact us!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

Are you unsure if your Operating System is compatible or not with our services? Check out the following page for all the requirements: https://t.co/d1WmW8GArN
If you have any more questions contact the Helpdesk! We are open for you!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

What’s haunting you this Halloween season?

We are scared of weak passwords!

Make sure you follow all the password rules when resetting your passwords! Every special character counts!

#Halloween

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

We would like to remind you that we will never ask for your password in any form.

If you receive an email that gives you a link to sign into or asks for your info, it's likely spam.

You can forward such emails to us at [email protected] and we would be more than happy to look!

[Purdue FW ITS Service Desk @PurdueFW_ITS_HD]

Wishing all Dons a great time this wonderful weekend!
Happy 4th of July!