Pure Cremation

[Pure Cremation @purecremation]

Pure Cremation Funeral Planning Limited is a funeral plan provider dedicated to Direct Cremation, an alternative to a traditional funeral.

[Pure Cremation @purecremation]

@LuxMeaMundiAM We're sorry to read that you were disappointed with your experience. We'd be happy to review your father's arrangements. Please send us a private message with more information, or call us on 0800 033 7737 or email [email protected].

[Pure Cremation @purecremation]

@LuxMeaMundiAM @mthr_alice At Pure, we're clear about what's included so families can make informed choices. The urn provided is biodegradable, designed for easy scattering, and holds the ceramic ID disc that stays with your loved one throughout the cremation process to confirm identity.

[Pure Cremation @purecremation]

@HarryWolst @CmaCreek @LucyGoBag Hi Harry, we have tried to contact you, but you are unwilling to provide any details. We can find no record of your name, and we hand-deliver ashes to families in an urn. We do not ever send ashes in a bag by post, so you may be mistaken about the company used.

[Pure Cremation @purecremation]

@GrahamWarwick9 Thank you for sharing and supporting this important campaign.

[Pure Cremation @purecremation]

@john_puttick Thank you for the support!

[Pure Cremation @purecremation]

@BrighaONeill We're sorry to read how the mailing has made you feel. So that we can resolve this for you, please get in touch with us on 0800 033 7737 or via email at [email protected] with your full name and address.

[Pure Cremation @purecremation]

Pure Cremation Funeral Planning Limited is a funeral plan provider dedicated to Direct Cremation, an alternative to a traditional funeral.

[Pure Cremation @purecremation]

@HarryWolst @LeachSie A Pure plan does not include a ceremony at the crematorium, although families can choose to attend for an additional cost if they wish. Every person entrusted to our care is treated with dignity and respect throughout their journey.

[Pure Cremation @purecremation]

@LeachSie To clarify, loved ones are always cared for at our own crematoria, and these details are shared with the next of kin throughout. Ashes are also returned by hand in an urn.

[Pure Cremation @purecremation]

@SaffronKim If you would prefer not to receive anything further, please send us a private message with your full name and address. We will ensure no further mailings are sent. You can also call our team on 0800 033 7737.

[Pure Cremation @purecremation]

@MckBethy We're so sorry for your recent loss and for the unfortunate timing of our letter. Please send us a private message or email us at [email protected] with your Grandad's full name and postal address, and we'll make sure these details are excluded right away.

[Pure Cremation @purecremation]

@PatHerbert2 Thank you for your feedback. We'll share this with our team to take on board. If you would like us to remove you from our mailing list, please get in touch with us with your full name and address. You can reach us on 0800 033 7737 or email us at [email protected].

[Pure Cremation @purecremation]

@lorrainecri1954 @LucyGoBag You can share this information with us via email at [email protected], or we can be contacted on 0800 033 7737.

[Pure Cremation @purecremation]

@lorrainecri1954 @LucyGoBag We’re sorry to read your comment. We aim to be clear about how our service works when a plan is arranged, so we’d like to look into this for you. Please get in touch with us to provide your mum’s full name and your contact details, and a member of the team will be in touch.

[Pure Cremation @purecremation]

@ANDREWBRUCE1962 We’re sorry for any inconvenience caused. If you would prefer no further follow-up contact, please email us at [email protected] with your phone number, and we will action this right away. You can also contact us on 0800 033 7737.

[Pure Cremation @purecremation]

@HarryWolst We are sorry to read your feedback. We would really like to look into your experience in more detail. Please send us a private message or email [email protected] with your full name and contact details, and a member of our team will be in touch as soon as possible.

[Pure Cremation @purecremation]

@carolineharry We can see that we have been in contact regarding your feedback and are very sorry for any inconvenience caused. If there is anything further we can assist you with, please do let us know.

[Pure Cremation @purecremation]

@joseph3452 Thank you for bringing this to our attention. Your feedback is important to us and has been taken on board. If you would prefer no more contact, please send us a private message with your number or email us at [email protected], and we will action this right away.

[Pure Cremation @purecremation]

@21_kathryn To find out how your details were obtained, please refer to the bottom of the mailing. Alternatively, get in touch with us on 0800 033 7737, and a member of our team will be happy to confirm why you have received it and opt you out of future mailings if you prefer.

[Pure Cremation @purecremation]

@_Jen175_ Please accept our sincere apologies for any upset or distress caused by our mailing. We will ensure that these details are removed immediately, please send us a private message, with your full name, address and postcode.