@dawn_timlin66 Hi Dawn π we are sorry to hear this, if you let us know more information via the live support section of app then a member of the team will be able to look further into this for you π
Because #PurpleVisits is a secure app we need to verify our users. You'll need government-issued photo ID and proof of your current address.
Need help? Contact our Live Support team via the app or visit our website, https://t.co/J4LxEt6jvH π
*NEW TO PURPLE VISITS*
Ever stuck for something to break the ice? Try our new in-call jokes feature... guaranteed to raise at least a smile! π€£
#purplevisits
If you have any questions regarding your Purple Visits account then don't hesitate to reach out to the fantastic live support team!
They are REAL people who are ready to help!
#livesupport
When physical visits become difficult, Purple Visits is here to keep you and your loved ones in touch.
Thank you for your wonderful review π
#review#feedback#5starapp
Help and support is available right now if you need it. You do not have to struggle with difficult feelings alone. Phone a helpline.
@samaritans 116 123
@theCALMzone 0800 58 58 58
Crisis Text Line: Text "SHOUT" to 85258
#suicidepreventionday#reachout
The team at Purple Visits is deeply saddened by the passing of Her Majesty, Queen Elizabeth II.
Our thoughts and sincere condolences are with the @RoyalFamily at this time.
Rest in Peace, Your Majesty.
Disability can often be a barrier to communicating with our loved ones.
Purple Visits is so pleased that our app is helping families to connect in an accessible way.
Thank you for your wonderful review π
#review#feedback#5starapp
You sure can! π€³
However, it does mean you will need to re upload your documents and go through verification again.
Doing this means any booked or requested calls will be automatically cancelled.
#purplevisits#purplevisitsselfie#FAQ
If your contact moves sites, you will need to edit their details via your Purple Visits app.
Just go to 'contacts', tap 'update contact' and edit the information.
Any calls book at their old establishment will be cancelled, so you will need to rebook at their new establishment.
If you have any questions regarding your Purple Visits account then don't hesitate to reach out to the fantastic live support team!
They are REAL people who are ready to help!
Our live support agents are online now! If you need help this Bank Holiday Monday don't hesitate to contact us via the app or our website https://t.co/J4LxEt6jvH π
Today is Never Give Up Day 2022 πͺ
Never Give Up Day is all about cultivating a mindset of determination, which helps us to get through all of the difficult challenges that life throws our way.
#nevergiveup
*NEW TO PURPLE VISITS*
Ever stuck for something to break the ice? Try our new in-call jokes feature... guaranteed to raise at least a smile! π€£
#purplevisits
If you have any questions regarding your Purple Visits account then don't hesitate to reach out to the fantastic live support team!
They are REAL people who are ready to help!