@LVMadrid91 If you're experiencing drop-outs in your wireless connection, our interactive guide will help identify and solve the likely causes.
Before we start, we need to double check that you are connected to your own Purple Home Hub and not to some other wireless network.
John
@LVMadrid91 Hello,
For processing your request, can you please first identify yourself by giving me your:
- name
- telephone number
- email address
- purple account number or order number
Thank you
John