Purplebricks Customer Services

Got a question or a problem? ✉️Hop in to our DM's

[Purplebricks Customer Services @Purplebricks_CS]

@Fal_89 Hi Fal, we're disappointed to hear of your experience with us, and we would like to offer some assistance. Would you mind sending us a PM? Thank you.

[Purplebricks Customer Services @Purplebricks_CS]

@willisRM73 Good morning, Rich. Thanks for letting us know that you're awaiting a refund at the moment. Can you please send us a DM with some additional information and we'll get back to you there to provide support? Thank you. https://t.co/YESAhrVxmR

[Purplebricks Customer Services @Purplebricks_CS]

@Explore__Beyond We're sorry to hear that you feel you have been misled by our services, and we would like for our Customer Services team to look into this for you. Would you mind sending us a private message so we can assist further?

[Purplebricks Customer Services @Purplebricks_CS]

@Sylwia_xo_ We're disappointed to hear you feel this way, Sylwia! Please send us a PM if you wish to discuss this further and we can have a look into this for you, thank you!

[Purplebricks Customer Services @Purplebricks_CS]

@d888XX Good morning, would you mind sending us a DM so we can take a look into this for you? Thank you.

[Purplebricks Customer Services @Purplebricks_CS]

@TedRyan16889991 We're disappointed to hear you're feeling let down. When you have a moment, please can you send us a DM with further information? Many thanks! https://t.co/YESAhrVxmR

[Purplebricks Customer Services @Purplebricks_CS]

@PhlegmFight We'd like to find out more and help you get in contact with the appropriate team. If we do need to take your personal details, we will need to do this in DM therefore it would be best to discuss this there. Thank you.

[Purplebricks Customer Services @Purplebricks_CS]

@PhlegmFight Hello. We appreciate your frustration that you've not had the communication with the team and would like to help with this. Could you please send us a DM to discuss? Thank you.

[Purplebricks Customer Services @Purplebricks_CS]

@jjmmnndkbyron Hi there, we're deeply concerned to hear this, and have just responded to your PM. Thank you.

[Purplebricks Customer Services @Purplebricks_CS]

@scuttiapparel We're very sorry that you feel this way. Please know we'd like to offer as much assistance as possible. Should you be in need of support please don't hesitate to send us a DM at any time.

[Purplebricks Customer Services @Purplebricks_CS]

@scuttiapparel Hi there, we're very sorry to hear of your experience. If you could please send us a DM, we'd be happy to look into this further for you. Thank you.

[Purplebricks Customer Services @Purplebricks_CS]

@joanne60502 We're disappointed to hear this, Joanne. When you have a moment, please can you send us a DM with further information so we can offer support? Many thanks!

[Purplebricks Customer Services @Purplebricks_CS]

@LorraineBushell Hi Lorraine, we have responded to your DM now.

[Purplebricks Customer Services @Purplebricks_CS]

@harriet58 We understand your concern, Harriet. Our team will take the necessary time to investigate this thoroughly, but rest assured they will be in touch as quickly as they can. Thank you for your patience.

[Purplebricks Customer Services @Purplebricks_CS]

@harriet58 Hi Harriet, we have just responded to your most recent DM. Please rest assured that we are working to get this matter resolved for you as soon as possible.

[Purplebricks Customer Services @Purplebricks_CS]

@HarryWheelwrig1 Hi Harry, we're concerned to hear you have not heard from the team when expecting a phone call. Please send us a PM regarding this and we can have a look into it for you. Thank you.

[Purplebricks Customer Services @Purplebricks_CS]

@harriet58 Great! We have responded to your message privately, Harriet, so shall continue the conversation there. Thank you!

[Purplebricks Customer Services @Purplebricks_CS]

@XmoSteve Hi there Steve, thank you for taking the time to raise this experience with us. We're concerned to hear that you're waiting on a response and we'd like to look into this for you. Could you please send us a DM so that we can take some additional details? Thank you.