QPC UK

QPC has gained a worldwide reputation for technology innovation and service excellence within the contact centre and customer service sectors over 25 years.

[QPC UK @QPCUK]

Excited to announce our award from @innovate_uk for visualisation in contact centres http://t.co/ewIlmH3jhQ with @HPCWales @SwanseaUni

[QPC UK @QPCUK]

Big Data solution to help world leading insurance group RSA | SourceWire http://t.co/7i9zJzqT

[QPC UK @QPCUK]

Clash of the titans: Email v social media
Vital signs: Is your email inbox hanging on by a thread, or are reports of …http://t.co/WdMCbKK5

[QPC UK @QPCUK]

Colin Whelan http://t.co/NvijkCFR

[QPC UK @QPCUK]

Alternative channel use is on the rise

“While this has made the management of customer relationships more complicat…http://t.co/lFKjjSMs

[QPC UK @QPCUK]

Download a new breed of call centre:
Forward-thinking companies are now ‘anchoring’ the customer and making them the …http://t.co/MUkAtyuW

[QPC UK @QPCUK]

Transfers and repeat calls create unnecessary work as well as customer
frustration, but, identifying the scale of the…http://t.co/aI3A51zs

[MyCustomer @MyCustomer]

CRM lessons from BlackBerry’s service disaster http://t.co/AJl98sCG #custserv #scrm #marketing

[QPC UK @QPCUK]

Carphone Warehouse: Measuring the ROI of training
http://t.co/gzt8BPyD

[QPC UK @QPCUK]

#in http://t.co/gzt8BPyD

[Directors Club News @DC_Newswire]

Service Directors’ Webinar: Is the back-office your customer service blind-spot? http://t.co/HHYz9Z1f

[QPC UK @QPCUK]

http://t.co/gzt8BPyD

[QPC UK @QPCUK]

The stars of customer service were revealed last night as the winners of the European Call Centre Awards and Customer …http://t.co/YMxQXg5u

[QPC UK @QPCUK]

2020 vision: What will the call centre look like in the future? http://t.co/YaWwC4m0