Quadrangle

Research. For decision makers.

[Quadrangle @Quadrangle_SE1]

We're proud to support @gettingonboard's mission to change the face of trusteeship by funding a place for a person of colour on their Charity Board Leadership Programme. This helps create broader board representation, stronger charities and ultimately, a more equitable society.

[Quadrangle @Quadrangle_SE1]

Did you know shoppers are likely to be discouraged from entering stores if they feel they are not taking the right preventive measures?

Learn more about the customer impact of covid-19 in our summary here: https://t.co/QoashdOTE6

#research #covid19 #customers #retail

[Quadrangle @Quadrangle_SE1]

Are you taking account of local store convenience in your retail strategy? Convenience rules in the new customer reality. Other factors include a greater emphasis on overt value and customer service.

Learn more here: https://t.co/QoashdOTE6

#research #customers #retail #covid19

[Quadrangle @Quadrangle_SE1]

We are proud to have worked once again on the 2020 Report on Motoring with the RAC which launched this week.

Quadrangle has a long and proud history of helping automotive clients understand customers.

Read more here:
https://t.co/Hfg3fBe30a

#insights #research #automotive

[Quadrangle @Quadrangle_SE1]

Building on our award-winning customer expertise, our new Summary gives decision makers the data and insights needed to navigate the new customer reality.

Download Summary below:
https://t.co/O0pPxrfbJL

[Quadrangle @Quadrangle_SE1]

Building on our award-winning customer expertise, our new Summary gives decision makers the data and insights needed to navigate the new customer reality.

Download Summary below:
https://t.co/7mTmV6cOQ0

[Quadrangle @Quadrangle_SE1]

We're looking forward to @TweetMRS Impact tomorrow. Quadrangle's CEO Ben Skelton is speaking on The power of good research at 1.40pm while Deputy Chairman @AliCamps hits the main stage at 2.40pm to chair a panel on diversity.

[Quadrangle @Quadrangle_SE1]

Quadrangle's @AliCamps will be chairing a panel at @TweetMRS Impact Conference on diversity and inclusion on 10 March. Talking about unconscious biases and methodological limitations, it'll be one of the most relevant sessions at this year's event. Come join us.

[Quadrangle @Quadrangle_SE1]

Our latest infographic analyses the moments in your post-digital customers' journey when brands still need the human touch.
https://t.co/6miEQ7Zf9n

[Quadrangle @Quadrangle_SE1]

In a post-digital world where everyone knows everything within a couple of clicks, brands that are transparent about data use can win with customers.

https://t.co/tWeyouamM5

[Quadrangle @Quadrangle_SE1]

Are fears around data privacy holding consumers back from smart speakers? Not for the 22% who have already signed up. Our research is quoted here.
https://t.co/WDbioQgZ4d

[Quadrangle @Quadrangle_SE1]

Smart speakers have reached mass adoption in the UK. What does that mean for brands?

https://t.co/5w6voe6OrJ

[Quadrangle @Quadrangle_SE1]

70% of UK public are uncomfortable with how brands use their data Quadrangle's Post-digital Customer survey shows.

https://t.co/lPokItZtsw

[Fiona McAuslan @FionaMcAuslan]

We had a @hackneynewsch careers fair and so many of the students gave up their evening to explore their future. Wonderful! Thank you to all the providers who gave their time to inspire them. @FaberBooks @HackneyEmpire @Airbus @Quadrangle_SE1 amongst others

[Quadrangle @Quadrangle_SE1]

Linguistic context can change word meaning; as the word ''off' changes meaning in 'to turn off' vs 'the alarm went off'.
What if we bring social and cultural associations in?
Read our article about #semiotics and the power of context in market research.

https://t.co/susXS3JLuw

[Quadrangle @Quadrangle_SE1]

@NESTInsight thank you @NESTInsight !

A really interesting research piece indeed, and available to the public on top of this! 👏

#retirement #savingmoney #financialwellbeing #insights

[Quadrangle @Quadrangle_SE1]

How can #Brands respond to post-digital #customers?

1. Prioritise ease
2. Build trust and integrity in their communications
3. Worry about what happens when things go wrong, i.e. complaint-handling aspects of CS
4. Re-do their segmentation

#TipTuesday #Insights #consultants

[Quadrangle @Quadrangle_SE1]

As @VanDavies mentions, our research brings to the surface that digital makes ease a hygiene customer experience factor.

Customers are 'different, post-digital, to how they were pre-digital'. Brands need to respond to this.

How? Stay tuned for our Tuesday's tweet!

#insights

[Vanessa Davies @VanDavies]

Today's customers increasingly expect yesterday’s innovations as today’s norm, as digital’s relentlessness turns motivators into hygiene factors. Insights into digital customers from @Quadrangle_SE1 https://t.co/QXfC9tNJlM #CustomerExperience #DigitalCustomers

[Quadrangle @Quadrangle_SE1]

Quadrangle is proud to have contributed to this important work from @nestpensions and @DWP to encourage self-employed retirement saving. We undertook a comprehensive quantitative study that led to this insight.
https://t.co/6b9CqKIw4j

[Quadrangle @Quadrangle_SE1]

This week @TheRAC_UK published its annual Report on Motoring. Proud to say that Quadrangle has delivered the insights behind the report for the past 12 years.
https://t.co/tLJXwXBTGu