Quantum Fiber

Quantum Fiber Internet™ is a premium internet service built to keep smart homes and small businesses thriving. #WiFi #FiberInternet #Gaming

[Quantum Fiber @quantumfiber]

@NovaAssassin Hello, Brain. I totally understand what you are trying to say, please do not worry, let me help you fix with the concern. Please reach out to us in a DM, we’ll ensure to assist and support you every step of the way. - JenifferT

[Quantum Fiber @quantumfiber]

By growing a Tier 1 fiber network we're connecting residential communities to fast and secure fiber internet

[Quantum Fiber @quantumfiber]

Hi there, Austin here. I’m sorry to hear that you experienced this, and I sincerely apologize for any inconvenience caused. I understand that you’re looking for an estimate for the repair time, and I’d be happy to assist you with that. Furthermore, I request you to please reach out to us via direct message, so we can help you further. ~Austin

[Quantum Fiber @quantumfiber]

Hi there, this is Austin. We value your time. It's essential that you have an active internet connection. I'm here to get all the help you need. Could you please connect with us in a direct message and give me your full address, so I can determine if there is an active outage? ^AustinR

[Quantum Fiber @quantumfiber]

@PenBooker Hi there, this is Emma! Thank you for reaching out to us. I have responded you in a DM. ^EmmaS

[Quantum Fiber @quantumfiber]

@rachelagain34 Hi Rachel, thank you for reaching out to Quantum Fiber. We'd love to change the experience, and we'd be happy to help you figure out what went wrong and make it right for you. To resolve this, please meet us in a DM so that we can assist you further.^GraceP

[Quantum Fiber @quantumfiber]

@knightsickle Hi there, this is Michael. I comprehend the fact that the technician cut the line, and you must wait for the repair, I apologize for the inconvenience and appreciate your patience, please join us in a DM to further investigate this. -MichaelM

[Quantum Fiber @quantumfiber]

Hi there, this is Austin. I’m really sorry to hear about your experience, that’s definitely difficult, especially after upgrading and expecting better performance. I completely understand how upsetting it must feel to pay more but end up with weaker coverage. While Wi-Fi 7 routers bring great speed improvements, coverage can still depend heavily on the size and layout of your home. I appreciate you sharing this feedback about extender compatibility. It’s valuable, and I’ll make sure it’s noted. In the meantime, there may be a few options that could help improve your experience, like adjusting router placement or exploring compatible third-party mesh systems that can extend coverage effectively. If you’d like, I’d be happy to help look into solutions that work best for your setup. Please meet us in a DM, and we'll work around this together. ^AustinR

[Quantum Fiber @quantumfiber]

@jaredwal No problem. Please click on the link https://t.co/3T7NJi1cUC to check for the status of your service. We’ll post updates here as we know more. You can also check the Quantum Fiber app for outage information. Be sure to turn on account alerts to receive outage updates. ^AustinR

[Quantum Fiber @quantumfiber]

Hi Dan! Thank you for contacting Quantum Fiber. We're really sorry to hear about the ongoing issues with your connection that’s definitely not the experience we want you to have, especially when your speeds are dropping so significantly without any changes on your end. We completely understand how this can impact your day-to-day activities.
Please send us a DM, and we’ll take a closer look at what’s causing these fluctuations. We’ll do our best to help troubleshoot the issue and get this resolved for you as quickly as possible. - Logan

[Quantum Fiber @quantumfiber]

Hi there, we appreciate you getting in touch with us. We recognize the significance of having a reliable internet connection. We'd love to change the experience, and we'd be happy to help you figure out what went wrong and make it right for you. To resolve this, please meet us in a DM so that we can assist you further. ^Aaron

[Quantum Fiber @quantumfiber]

Date night's on the internet. Literally. Learn how at https://t.co/FrLMz2W7f3
Must be an eligible referrer with a qualifying referral/completed sale. Additional restrictions apply.

[Quantum Fiber @quantumfiber]

Aging properties can realize new financial gains. Multifamily property investors can recoup ROI and quickly see an uptick in NOI. Future-proof fiber-to-the-unit (FTTU) provides advantages to residents. Also from a competitive standpoint, FTTU overbuild installation offers the same quality internet as new construction, making it a smart investment for now—and the future. #PropertyManagement

[Quantum Fiber @quantumfiber]

Hi Kody! Thank you for contacting Quantum Fiber. We're really sorry to hear about your experience, that’s definitely not what we want for our customers. We understand how frustrating this must have been, especially with the installation issues and lack of clear updates. We’d truly like a chance to make this right and look into what happened. Please send us a DM so we can check and help resolve this for you. - Logan

[Quantum Fiber @quantumfiber]

@KineticBlackout Hi Kinetic. This is Amanda. I understand how inconvenient this must have been for you. Could you kindly share me with your registered address, e-mail address, full name and contact number.

[Quantum Fiber @quantumfiber]

Hi there! Austin here. Thank you for putting this to our attention and we will work on it however to handle this swiftly please reach out to us via our contact number: 833-250-6306 or our website: https://t.co/dFkKLilH3z. I'm truly sorry for this incontinence this way it will be way easier to escalate and get a resolution faster. If there is any this any help regarding our internet service like slow speed, torubleshooting or plan price please reach out to us in the DM. ~Austin

[Quantum Fiber @quantumfiber]

Hello, sorry to hear about the littering in your area, I am sure it was not left there with any malicious intent, if there is anything I can help you with or any questions you wish for us to answer in relation to your internet services please send us a DM and I will be more than happy to assist you! ^Patrick.

[Quantum Fiber @quantumfiber]

Downloading is so much faster than old school game drops. What game are you waiting for this year?
#gaming

[Quantum Fiber @quantumfiber]

@iChaseThatPaper Hello @ichasethatpaper, I am sorry to hear that you haven't had a good experience with us, if you could send us a DM with details of your issue I would be more than happy to look into it and try and get you a great resolution. ^Patrick

[Quantum Fiber @quantumfiber]

Hey Sasha! We're really sorry to hear that your installation date was postponed multiple times without any communication or resoultion. Please meet us in a DM, so we can check what went wrong for you to miss out on the installation appointments and escalate the issue to get you connected with our services.^Andy