Quantum Fiber

Quantum Fiber Internet™ is a premium internet service built to keep smart homes and small businesses thriving. #WiFi #FiberInternet #Gaming

[Quantum Fiber @quantumfiber]

I’m truly sorry to hear that. I completely understand how disappointing it is when your Wi‑Fi service doesn't meet your expectations, and I sincerely apologize for the disappointment and inconvenience this has caused. Please join us in a DM to look further into this for you.-PhilipS

[Quantum Fiber @quantumfiber]

Your internet? That's one thing you shouldn't have to worry about. How do you deal with WFH stress?

[Quantum Fiber @quantumfiber]

Hi there, thank you for sharing your concerns. We understand how important it is to stay connected, especially when an outage impacts your work and daily activities.
We'd like the opportunity to take a closer look into the service interruption and review your account. Please send us a PM, and we'll be happy to assist further. - JenifferT

[Quantum Fiber @quantumfiber]

Spreading smiles and treats in the neighborhood! 🍬✨ Our amazing team is out and about, connecting with our wonderful neighbors and sharing some sweet surprises. It's all about building community and making moments that matter. Come say hi if you see us around! #InTheCommunity #QuantumFiberEmployees

[Quantum Fiber @quantumfiber]

Hello there, we are sorry to hear you've been without service for two days. We understand how frustrating that is, especially when it impacts the things you enjoy. Please send us a DM with your account details, so we can review the outage and provide any available updates. ^Megwin

[Quantum Fiber @quantumfiber]

@foreverlearner Hello, Chris. I completely understand your disappointment, and I'm sorry for the continued outage. We know how important reliable internet is. Please reach out to us in a PM so that we can address your concern accordingly. - JenifferT

[Quantum Fiber @quantumfiber]

Hi, thank you for reaching out and sharing your experience. We understand how important it is to get connected, especially as a new customer. We appreciate you taking the time to contact both CenturyLink and Quantum Fiber while working through this. Furthermore, we'd like the opportunity to take a closer look into the account setup issue and help get you pointed in the right direction. Please send us a PM, and we'll be happy to assist further. -MarcelS

[Quantum Fiber @quantumfiber]

Hello, Todd. This is Kelly. I understand your concern regarding the recent outages and the impact they’ve had on your trust in our service. While our network is designed with redundancy measures, unexpected events can still cause disruptions, and I’m sorry this has happened again within such a short timeframe. I would request you to please meet us on DM, so that I can assist you further. ^KellyK

[Quantum Fiber @quantumfiber]

@DAVIDSCHNELL123 Hi David, this is Philip. To gain a better understanding of your issue and help you out, please provide us with more information in a private message.-PhilipS

[Quantum Fiber @quantumfiber]

Hi John, thank you for reaching out to Quantum Fiber. We are truly sorry to hear about the repeated outages and the inconvience this has caused, especially with the most recent 6-hour disruption. We understand how important consistent service is, and we regret that we weren’t able to meet your expectations. Thank you for letting us know, your feedback is invaluable, and we’ll ensure it’s shared with our team, so we can address these issues and improve reliability. Please send us a DM to assist you further.-GraceP

[Quantum Fiber @quantumfiber]

Hello there, I understand why you would feel that way. Promotional offers can vary between new and existing customers, and we would be happy to see what options may be available for your account. Please send us a DM with your account details, and we will take a closer look for you. ^Megwin

[Quantum Fiber @quantumfiber]

Hello, Joe. This is Kelly. I completely understand why you feel that way, and I sincerely apologize for the repeated issues you've experienced. After everything you've already been through, it's understandably frustrating to face another service interruption, especially when it feels like your concerns haven't been fully addressed. Please know that your feedback is valid, and I can assure you that this is not the experience we want for our customers. I would request you to please meet us on DM, so that I can assist you further. ^KellyK

[Quantum Fiber @quantumfiber]

@DesignatedAssh1 Hi there, thank you for reaching out. Please send us a DM, and we'll be happy to assist you further.-GraceP https://t.co/KDAV8YYf93

[Quantum Fiber @quantumfiber]

@andyschneider Hi there, this is Michael. Thank you for the candid feedback, and we sincerely apologize for the incorrect notification. Please join us in a DM to look into this matter for you. -MichaelM

[Quantum Fiber @quantumfiber]

Hello there, this is Joseph. Thank you for reaching out to Quantum Fiber. I understand you are experiencing issues with your internet service, and I am truly sorry for the experience you have had. This is certainly not the level of service we want for our customers. Please join us via DM, so I will take a closer look at your account, review the situation carefully, and do my best to get this issue resolved for you. I am here to help and will work with you every step of the way to find the best possible resolution.-JosephK

[Quantum Fiber @quantumfiber]

Hi there, thank you for reaching out to Quantum Fiber. Quantum Fiber offers ultra-fast, reliable internet with no annual contracts and straightforward pricing, perfect for staying connected without the hassle. If you’d like, we can check availability for your address and walk you through the setup process, so you can start enjoying those speeds right away. Please send us a DM to assist you further.-GraceP

[Quantum Fiber @quantumfiber]

Hello there, this is Joseph. Thank you for reaching out to Quantum Fiber. I understand you are experiencing issues with your internet service, and I am truly sorry for the experience you have had. This is certainly not the level of service we want for our customers. Please join us via PM, so I will take a closer look at your account, review the situation carefully, and do my best to get this issue resolved for you. I am here to help and will work with you every step of the way to find the best possible resolution.-JosephK

[Quantum Fiber @quantumfiber]

@snoopy8193 Hi there, this is Michael. We strive to provide an awesome customer experience and service. Please join us in a DM by explaining your concern in brief to comprehend and assist you. -MichaelM

[Quantum Fiber @quantumfiber]

Hi there, thank you for reaching out to Quantum fiber. That’s wonderful to hear! We’re glad you’re enjoying the fast speeds and affordable pricing with Quantum. Your feedback means a lot to us, and we’ll keep working hard to make sure your experience stays just as great. Please send us a DM if you have any questions. Once again thanks for sharing your thoughts, we appreciate having you with us! -GraceP

[Quantum Fiber @quantumfiber]

Hello Mark we are glad to hear you have been enjoying the service and seeing such strong speeds. It is great that the 8 Gig plan has been working well for your needs and that you have had a reliable experience. Thank you for sharing your feedback and experience with the community. If you have any further questions please connect with us in DM, we can work together to find a solution. ^Megwin