Queries Support Desk

official X account of ICELANDAIR

[Queries Support Desk @QueriesSup]

Sorry about that! Please follow us and DM your number so we can reach out and sort this out.
@zebedee666

[Queries Support Desk @QueriesSup]

@zebedee666 We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Mike Burrows @zebedee666]

@Icelandair apologies as I cannot DM you. Have been trying for 3 days and multiple hours of hold to get through to book saga premium itinerary with 11 day stopover in Iceland without success - no way to do online. Can DM method to get through please? About to give up

[Queries Support Desk @QueriesSup]

Sorry about that! Please follow us and DM your number so we can reach out and sort this out.
@hvbecks

[Queries Support Desk @QueriesSup]

@hvbecks We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Hannah V.B. @hvbecks]

@Icelandair grounded at Heathrow. Intend to give us food for still charge for inflight service? 3 hours on tarmac

[Queries Support Desk @QueriesSup]

Sorry about that! Please follow us and DM your number so we can reach out and sort this out.
@annie_cramond

[Queries Support Desk @QueriesSup]

@annie_cramond We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Queries Support Desk @QueriesSup]

Sorry about that! Please follow us and DM your number so we can reach out and sort this out.
@Ktkosta

[Queries Support Desk @QueriesSup]

@Ktkosta We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Katie Crory Kosta @Ktkosta]

@Icelandair I have a senior citizen client who is still missing a suitcase after 2 days with ZERO communication from you. This is understandably stressful. What can we do to get an update???

[Queries Support Desk @QueriesSup]

Sorry about that! Please follow us and DM your number so we can reach out and sort this out.
@mcrooks1129

[Queries Support Desk @QueriesSup]

@mcrooks1129 We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Matthew @mcrooks1129]

@Icelandair Hi there, I accidentally booked the wrong flight date and my family is traveling the day before. Could you please send me a DM so I can share my booking details safely? Thank you!

[Queries Support Desk @QueriesSup]

Sorry about that! Please follow us and DM your number so we can reach out and sort this out.
@COzonwoye

[Queries Support Desk @QueriesSup]

@COzonwoye We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[chiamaka ozonwoye @COzonwoye]

@Icelandair you guys are the worst possible airlines to fly with . What was supposed to be a fun filled trip,you guys have managed to make it disastrous,48 hours and my mum still doesn’t have her bags yet

[Queries Support Desk @QueriesSup]

Sorry about that! Please follow us and DM your number so we can reach out and sort this out.
@digitalquotient

[Queries Support Desk @QueriesSup]

@digitalquotient We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Bob Morris @digitalquotient]

@icelandair - Can you help me with a flight? My daughter and son-in-law are stuck in Chicago and will miss their flight to Iceland from JFK tonight.