Quick Response Pro

[Quick Response Pro @quickPro_]

Hello, @urubuzina
We appreciate you bringing this to us. My name is Tecra, and I’m here to help. Please follow back so we can send you a private message and assist you promptly.

[Lucas Gomara @urubuzina]

@ZARA_Care, after several months.. this is what happened to your supposedly well built product bought at your shop in Rio de Janeiro - Shopping Leblon.

[Quick Response Pro @quickPro_]

Hello, @fatmanurkavaak
We appreciate you bringing this to us. My name is Tecra, and I’m here to help. Please follow back so we can send you a private message and assist you promptly.

[Fatma Nur @fatmanurkavaak]

@ZARA_Care bu markanın saçma sapan sorunlarından ve asla sorun karşısında muhatap bulunmamasından çok sıkıldımmmmm!!!! @ZARA

[Quick Response Pro @quickPro_]

Hello, @RishuGupta982
Thank you for contacting us.
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[Rishu Gupta @RishuGupta982]

@ZARA_Care
I still haven’t received my order #54564295982 even after more than a month. I’ve already contacted customer support 3-4 times but there has been no proper update or resolution. I just want my full refund immediately. Please resolve this.

[Quick Response Pro @quickPro_]

Hello, @swatithukral13
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[Swati @swatithukral13]

54584477098
[email protected]
Have returned all three articles together under this order.I dis not get refund for brown dress,have all the proofs..cctv footage of delhivery courier office ,the courier boy has packed all three articles together @ZARA @ZARA_Care

[Quick Response Pro @quickPro_]

Hello, @9Milap
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[Milap Patel @9Milap]

@ZARA_Care i feel zara is like fraud, wait since 1 month 4 days for my return, still they not giving me refund amount. Think to file case against zara. @jagograhakjago @ZARA

[Quick Response Pro @quickPro_]

@jennifer_yule Hello, @jennifer_yule
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[Quick Response Pro @quickPro_]

Hello, @arishabiswas
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[Arisha. @arishabiswas]

@ZARA_Care my order is literally supposed to be delivered tomorrow. Please help asap

[Quick Response Pro @quickPro_]

Hello, @jennifer_yule
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[jenn @jennifer_yule]

@ZARA_Care I purchased a pair of shorts for my daughter yesterday, removed tags and put them in the wash, and the entire adjustable button elastic piece inside of the shorts has completely disintegrated.z what are my options. They have not even been worn…

[Quick Response Pro @quickPro_]

Hello, @sarasara_9898
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[Sa @sarasara_9898]

@ZARA_Care @zyzy1438 Kindly answer your DM. I been waiting for days and there is no answer from your side. If you don’t have solution for my issue let me know so I will rise it to @MCgovSA

[Quick Response Pro @quickPro_]

Hello, @S2020sh1
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[S @S2020sh1]

@ZARA_Care You cancelled my order. When will I receive my refund?

[Quick Response Pro @quickPro_]

Hello, @fatmanurkavaak
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

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Thank You. ~Nicole
Customer support

[Fatma Nur @fatmanurkavaak]

üç gündür siparişlerim iptal ediliyor sebebini bilmiyorum ve görüntüleyemiyorum sistem üzerinden iletişime geçiyorum sonuç yok ödemede, adreste ve ürün stoklarında herhangi bir sorun görünmüyor ve iptal tutarı kartıma yansımamış sorunla ilgilenecek bir muhattabım yok @ZARA_Care

[Quick Response Pro @quickPro_]

Hello, @gaganverma1987
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

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Thank You. ~Nicole
Customer support

[gagan verma @gaganverma1987]

@ZARA_Care pathetic and fake commitment by zara customer care team regarding ticket number 5114820

[Quick Response Pro @quickPro_]

Hello, @s_lipika
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Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

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Thank You. ~Nicole
Customer support

[Lipika S @s_lipika]

#zara @ZARA @ZARA_Care can you please respond asap for the below order Id

[Quick Response Pro @quickPro_]

Hello, @jenny84_
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Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

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Thank You. ~Nicole
Customer support

[Jenny @jenny84_]

@ZARA_Care Bonjour Zara, j’ai acheté en ligne un article à 35 €, je viens de le recevoir et sur l’étiquette il est écrit le prix de 29 €. Pourquoi ai je dû payer plus cher ? Merci

[Quick Response Pro @quickPro_]

Hello, @VuyoSol_
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

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Thank You. ~Nicole
Customer support

[Vuyolwethu @VuyoSol_]

@ZARA_Care I have been waiting for my order for over a week. It is passed the estimated date of arrival and the order status still says prepared and not yet shipped

[Quick Response Pro @quickPro_]

Hello, @fulani08
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

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Thank You. ~Nicole
Customer support

[Quick Response Pro @quickPro_]

Hello, @sofimora
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Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

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Thank You. ~Nicole
Customer support

[Sofi Mora✨ @sofimora]

@ZARA @ZARA_Care Favor de darme respuesta en mi devolución de mi pedido realizado desde Enero. 🆘🆘🆘🆘 @Profeco

[Quick Response Pro @quickPro_]

Hello, @courto5
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

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Thank You. ~Nicole
Customer support

[Courtney Johnson @courto5]

@ZARA_Care Hi! I just had a ZARA Haul-I’m getting ready to pack things back up for returns or exchanges and I noticed one of the pair of pants does not have a tag on it.

[Quick Response Pro @quickPro_]

Hello, @GemmaGibbsPP
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

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Thank You. ~Nicole
Customer support

[Gemma @GemmaGibbsPP]

@ZARA_Care My order was marked as shipped weeks ago with an expected delivery date of Jan 14, but I never received the item. I requested a cancellation and refund if it couldn’t arrive by Feb 6, yet I still haven’t received my refund. Can someone please look into this please?

[Quick Response Pro @quickPro_]

Hello, @Turnerboxing
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

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Thank You. ~Nicole
Customer support