Quick Response Team

𝟏𝟏𝟒𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠. 𝟑𝟒𝟕𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐞𝐫𝐬.

[Quick Response Team @QuickRespoquc]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Popcorn Pictures @popcornpicuk]

@Glaspark @virginmedia Just been speaking to someone via the DMs and guess what….another IT ticket 3-5 days. Absolutely clueless.

[Popcorn Pictures @popcornpicuk]

@Glaspark @virginmedia Just been speaking to someone via the DMs and guess what….another IT ticket 3-5 days. Absolutely clueless.

[Quick Response Team @QuickRespoquc]

@popcornpicuk Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Quick Response Team @QuickRespoquc]

@Adatomy Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Quick Response Team @QuickRespoquc]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Professor Adam Taylor @Adatomy]

@virginmedia recently signed up with u guys. Csn you confirm does our broadband switch over happen when we first plug in our services and set them up or from the day our kit arrives?

[Professor Adam Taylor @Adatomy]

@virginmedia recently signed up with u guys. Csn you confirm does our broadband switch over happen when we first plug in our services and set them up or from the day our kit arrives?

[Quick Response Team @QuickRespoquc]

@JanetBLACKMAN10 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Quick Response Team @QuickRespoquc]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Janet BLACKMAN @JanetBLACKMAN10]

#Virgin after sales service is non-existent. Been without WiFi for 2 weeks, with engineers failing to turn up, when they do they just confirm a problem. Can't provide a date when it will be fixed. Totally useless. Avoid like the plague. @virginmedia

[Janet BLACKMAN @JanetBLACKMAN10]

#Virgin after sales service is non-existent. Been without WiFi for 2 weeks, with engineers failing to turn up, when they do they just confirm a problem. Can't provide a date when it will be fixed. Totally useless. Avoid like the plague. @virginmedia

[Quick Response Team @QuickRespoquc]

@Yvie777 Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Quick Response Team @QuickRespoquc]

Hi there, thank you for getting in touch—we’re sorry to hear about your experience. Please follow our account and send us a direct message so we can look into this and assist you further. We appreciate the opportunity to make things right.

[Yvie777 @Yvie777]

@virginmedia I am still waiting for my refund, despite multiple phone calls where you assured me it would be processed. I have yet to receive it. This experience confirms my decision to leave due to your poor customer service and unresolved issues.

[Yvie777 @Yvie777]

@virginmedia I am still waiting for my refund, despite multiple phone calls where you assured me it would be processed. I have yet to receive it. This experience confirms my decision to leave due to your poor customer service and unresolved issues.

[Quick Response Team @QuickRespoquc]

@clairewhyte12 Greetings. We are here to offer our assistance and guidance as needed. Your collaboration is essential for us to deliver the required support. Kindly contact us through direct message for additional inquiries and assistance.

[Quick Response Team @QuickRespoquc]

Greetings. We are here to offer our assistance and guidance as needed. Your collaboration is essential for us to deliver the required support. Kindly contact us through direct message for additional inquiries and assistance.

[claire whyte @clairewhyte12]

@virginmedia It’s still happening. I’ve messaged you and still not had a reply!

[claire whyte @clairewhyte12]

@virginmedia It’s still happening. I’ve messaged you and still not had a reply!

[Quick Response Team @QuickRespoquc]

@Garethcorf Greetings. We are here to offer our assistance and guidance as needed. Your collaboration is essential for us to deliver the required support. Kindly contact us through direct message for additional inquiries and assistance.

[Quick Response Team @QuickRespoquc]

Greetings. We are here to offer our assistance and guidance as needed. Your collaboration is essential for us to deliver the required support. Kindly contact us through direct message for additional inquiries and assistance.

[Gareth @Garethcorf]

@virginmedia we have had full fibre drop outs all weekend and TV picture breaking up! Any updates at all we are in area 22

[Gareth @Garethcorf]

@virginmedia we have had full fibre drop outs all weekend and TV picture breaking up! Any updates at all we are in area 22

[Quick Response Team @QuickRespoquc]

Greetings. We are here to offer our assistance and guidance as needed. Your collaboration is essential for us to deliver the required support. Kindly contact us through direct message for additional inquiries and assistance.

[Gwen Maynard @KookieG62]

@virginmedia Absolutely shocking service . Broadband and TV down since electrical storm on Thursday morning. Not fixed despite you saying otherwise. You keep cancelling the engineers to come to my home.

[Gwen Maynard @KookieG62]

@virginmedia Absolutely shocking service . Broadband and TV down since electrical storm on Thursday morning. Not fixed despite you saying otherwise. You keep cancelling the engineers to come to my home.