Harish G

Crypto enthusiast since 2021

[Harish G @Quicksilver_03]

@zebpaysupport What is earliest?

[Harish G @Quicksilver_03]

@zebpay @zebpaysupport BTC-INR Perpetual futures exchange rate seems to be glitched big time. The USD-INR exchange rate is changing because of which I am at risk of my position getting liquidated. I have raised a ticket also. Please resolve this immediately.

[Harish G @Quicksilver_03]

@zebpaysupport You have said this how many times? Count for yourself - just eyewash statements being passed with zero action

[Harish G @Quicksilver_03]

@zebpaysupport Most dumb support with open ended statements and zero accountability

[Harish G @Quicksilver_03]

@zebpaysupport Look at the number of exchanges we have had here and still you have the audacity of responding with bot like replies. You should seriously introspect yourself if you are doing things right for the customer or not. Stop the loot please

[Harish G @Quicksilver_03]

@zebpaysupport Beating around the bush and unable to commit to a timeline shows how important my inquiry is. Can you even explain what is the problem in resolving such a straight forward case? I can’t see beyond your inept team

[Harish G @Quicksilver_03]

@zebpaysupport What does little entail to? You have failed thrice in meeting a deadline set by yourself. Do you need another month or a year?

[Harish G @Quicksilver_03]

@zebpaysupport No you don’t - 2 order ids have been shared 2 weeks ago. You don’t have the capability of ascertaining the exchange rates for this long? You charge exorbitant platform fees to give such services?

[Harish G @Quicksilver_03]

@eth_us @voxya_ : they didn’t even bother giving customer advisory despite highlighting the issue. They are ripping off customers

[Harish G @Quicksilver_03]

@zebpay is still investigating this huge INR futures issue where the days low is higher than when my order price was executed. It’s a clear case of exchange rate manipulation by @zebpay and looting the customers in daylight

[Harish G @Quicksilver_03]

@eth_us : How can someone sit on such a huge issue for a week and don’t even give customer advisory before positions are opened? Is this even ethical by any standard?

[Harish G @Quicksilver_03]

@voxya_ : @zebpay has ignored the glaring platform issues that I have highlighted. Instead of prioritising on resolving the customer issue, they are celebrating mediocrity by announcing promotion to the CTO - can there be anything more silly than this?

[Harish G @Quicksilver_03]

@eth_us @voxya_ : The CEO shamelessly liked the tweet but still couldn’t force a resolution yet. Such companies should be brought to the knees and show them that customers shouldn’t be taken for granted

[Harish G @Quicksilver_03]

Another glaring platform issue - the funding rate and countdown timer are faulty @zebpay . You display some random numbers for customers to make a decision to trade but charge something else and say it’s as per platform policies and conditions. Shame on you for looting customers

[Harish G @Quicksilver_03]

@eth_us : glaring platform issues not being acknowledged by your team and support

[Harish G @Quicksilver_03]

@voxya_ : another glaring glitch where they display something to the customer and charge something else. Zero accountability and claim that it’s inline with company terms and policies

[Harish G @Quicksilver_03]

@voxya_ : How can companies get away with such huge glitches and zero accountability?

[Harish G @Quicksilver_03]

@zebpaysupport @voxya_ is there a recourse for such false promises ?

[Harish G @Quicksilver_03]

@zebpaysupport is responsible for deterioration of my mental health. They have severely impacted me by making false promises many times and have shown zero accountability in getting a resolution

[Harish G @Quicksilver_03]

@zebpaysupport is the most inefficient. Even companies operated by Chinese ones give a resolution faster than these retards.

[Harish G @Quicksilver_03]

@zebpaysupport Is there even a team?

[Harish G @Quicksilver_03]

@zebpaysupport Noted in their grave looks like. They can’t find until they die

[Harish G @Quicksilver_03]

@zebpaysupport 24 hours in Zebpay world is 264 hours and counting

[Harish G @Quicksilver_03]

@zebpaysupport Customer taken for granted

[Harish G @Quicksilver_03]

@zebpaysupport False assurances and zero understanding