@SouthwestAir Taking it to heart doesn't fix anything. You still greatly impacted me and many many others and haven't even corrected your mistake, despite promising publicly and DOT pressuring @SouthwestAir to make it right by customers
@SouthwestAir didn't refund me in full for food and gas costs from their #christmasmeltdown. Even after "escalating" the issue my case was rejected without any communication on why. Shameful they haven't even tried to correct these issues or hold their word on refunds
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@ArizonaDOT you recommend on your own site to have more than 3/4 full tank. We did have 3/4 tank but is starting to run out of fuel, because it has been a staggering 14 hours in teen degree weather. Is anyone coming by?
@ArizonaDOT@_AnyoneButTrump@HappySi77978798 No emergency vehicle (highway patrol nor ADOT) of any kind has come down the shoulder for most of the 14 hours. There doesn’t seem to be any crews moving about doing anything. Even eastbound has almost no plows or service vehicles moving about.
@abc15@AZDailySun people have been stuck on i40 all night and we aren’t getting accurate info from ADOT. They claim they have been “working on it” but cars have been stuck for over 12 hours. If you can help get info to the people we are greatly worried when it will end. Thanks
@ArizonaDOT Any updates on wb i40 for mile post 113 to 123? Been 9 hours since lanes were “open” and no solid info on what is going on or where. Are there new reported accidents? What MP? Are there crews working from a direction? Do the personnel in the field not report anything to the PIOs?
@Rev_Sven_Pedro@ArizonaDOT@CaroleDetherage Or require chains for the semis, or be more proactive and consistent on plowing, or set up plows to manage traffic speeds, or several other options available to control traffic and maintain safe roads...