QuintonPienaar

Lead: Customer engagement & Salesforce @pwc_za.

[QuintonPienaar @QuintonPienaar]

Great customer service starts with an obsessive focus on a great customer experience. And it’s delivered by using the latest technology to make the customer experience feel more human. https://t.co/UhRHc70ENM #theHumanTouch #customerAI @pwc_za

[Jason Goodall @Jason_M_G]

“Do what you love. Love what you do.” RT @ronnieapteker: Don’t ask yourself what the world needs. Ask yourself what makes you come alive and then go do that. Because what the world needs is people who have come alive.
— Howard Thurman

[Paul Gaynor @pgaynor002]

Why do only 10% of companies succeed in generating new revenue from digital innovation? Read more. @strategyand @PwC https://t.co/1mW5z15t7N

[QuintonPienaar @QuintonPienaar]

@kevin_welman Not sure what context that is in but I would say no, it’s not

[QuintonPienaar @QuintonPienaar]

So you’ve got chatbots running your customer service and you’ve just appointed a chief digital officer, who wears a man bun and no socks. Why aren’t you seeing sales going through the roof?

Find out more here : https://t.co/HOgizfJLjt
#customerAi #gettingcosywithtech @pwc_za

[QuintonPienaar @QuintonPienaar]

Big Data has almost become the forgotten buzzword of our time. Now we’re being swamped by opinions from self-styled gurus about AI, VR, etc. Find out more about how to survive the technology storm here: https://t.co/pF1rsc0WXe #customerAi #gettingcosywithtech @pwc_za

[QuintonPienaar @QuintonPienaar]

@nikkicockcroft Thanks @NickiBurley. Depends on the use case for integrating, happy to have a brief chat if you like?

[QuintonPienaar @QuintonPienaar]

How do we make sense of the possibilities being opened up by incredible computer power & analytics that allow us to understand consumer behavior like never before? The machines may be rising, but they work for us. https://t.co/89fDkm7BiW #customerAi #gettingcosywithtech @pwc_za

[QuintonPienaar @QuintonPienaar]

As PWC’s Customer and Salesforce Leader, I discuss three questions on the road to technology nirvana https://t.co/dsn6Ubbv16 #gettingcosywithtech #customerAi #Pwc @pwc_za

[Miles Everson @Miles_Everson]

The new 'Miles to Go' explores characteristics that make platform businesses unique, as well as some additional thought from the week. @jjsviokla https://t.co/siR59zCMNG

[QuintonPienaar @QuintonPienaar]

Consumers are upbeat: over 25% are spending more on products and experiences this year. #ConsumerInsights https://t.co/ltEyXMvbdU

[QuintonPienaar @QuintonPienaar]

Is customer-centricity the way to survive the technology storm? https://t.co/pPYMFO0Llo