R4W

[R4W @RA44W]

@terriblepker Happy Birthday G 🎉

[R4W @RA44W]

@cryptocom @cryptocomcs It's now been over 12 hours since you randomly disabled my withdrawal function without any prior notice.

I demand that you either refund my deposit immediately or restore my ability to withdraw my own funds without further delay.

I deposited directly from my bank account after months of being reassured by your team via email that my account was active, verified, and fully functional. At no point was I warned that any withdrawal restrictions was applied.

What's particularly unacceptable is that I wasn't informed of this issue until roughly 8 hours after making my deposit, despite repeatedly contacting support trying to understand why my withdrawal wasn't working.

If this restriction existed, I should have been notified before accepting my deposit, not hours afterwards when my funds were already locked on your platform.

This is exactly why I stopped using your app previously. Your fees and spreads are already significantly higher than competitors, and support has been extremely unhelpful throughout this process.

The moment I deposit funds, my ability to withdraw is suddenly disabled. From my perspective, that is completely unacceptable.

Either process a full refund immediately or restore withdrawal access so I can remove my funds. Once this issue is resolved, I will not be using your platform again.

[R4W @RA44W]

@T_to_the_O_MY @cryptocom They're literally scammers themselves. For months the've been telling me my account is fine to use then I deposit thousands today and they dont respond to support and instead disable and restrict my account from being able to withdraw my OWN MONEY.

[R4W @RA44W]

@cryptocom Smartest move anyone can make is to not use @cryptocom cause ya'll SCAM your users.

LET ME WITHDRAW MY OWN MONEY.

[R4W @RA44W]

@cryptocom Let me deposit thousands of dollars today, then informed me 8 hours later that my withdrawals were suspended.

At no point before I deposited was I warned that I wouldn't be able to withdraw my own money.
I've been a customer for years with a fully verified KYC account.

For months I've been repeatedly asked for bank statements, proof of income and additional documents. Every time I provide what they ask, weeks or months pass and they come back requesting something different.

Throughout this entire process I was repeatedly told:
"Your account is currently active and secure. You can continue to use our services."

Today I deposited several thousand dollars into my account. At no point before making that deposit was I informed that my withdrawals were restricted or about to be restricted.

Shortly after depositing, I discovered I could no longer withdraw my funds. I spent the next 8 hours trying to contact support and get an explanation, only to be ignored and passed around.

Then, 8 hours after my deposit and only after I repeatedly chased support, I finally received an email informing me that all outgoing cash and crypto withdrawals on my account had been suspended.

If withdrawals were restricted, why wasn't I told before depositing? Why was I repeatedly told my account was active and that I could continue using the platform?

Even now I'm allowed to deposit more money and continue trading, but I can't withdraw my own funds.

I'm tagging members of the crypto community in the hope someone can help me get answers and resolve this situation. @Trainwreckstv @Xposed @stevewilldoit

All I want is my OWN money so I can take my business somewhere else.

How is this fair? @cryptocom @cryptocomcs

[R4W @RA44W]

@cryptocomcs Please check dm I’ve messaged

[R4W @RA44W]

@cryptocom
Been waiting for a refund for a week!!!
On top of that charging me money just for support to do the refund is crazy.
I pay thousands of dollars every time I exchange crypto for fiat.
Can’t even get support the one time I need it!

[R4W @RA44W]

@cryptocom
Get your support to respond!! 3 million followers and you can’t even give support without charging your clients money for it.
At least make the support good if you’re going to take money for it!!

[R4W @RA44W]

@onchain_wallet @cryptocom @dYdX I’ve been waiting for a refund for a week! On top of that you guys charged me 100$ USDT just for support in regard to a refund I haven’t even gotten after a week!

[R4W @RA44W]

@cryptocom I’ve been waiting for a refund for a week! On top of that you guys charged me 100$ USDT just for support in regard to a refund I haven’t even gotten after a week!

[R4W @RA44W]

@cryptocom @Cryptocom_FR I’ve been waiting for a refund for a week! On top of that you guys charged me 100$ USDT just for support in regard to a refund I haven’t even gotten after a week! @cryptocom

[R4W @RA44W]

@cryptocom I’ve been waiting for a refund for a week! On top of that you guys charged me 100$ USDT just for support in regard to a refund I haven’t even gotten after a week!

[R4W @RA44W]

@cryptocom I’ve been waiting for a refund for a week! On top of that you guys charged me 100$ USDT just for support in regard to a refund I haven’t even gotten after a week!

[R4W @RA44W]

@cryptocom I’ve been waiting for a refund for a week! On top of that you guys charged me 100$ USDT just for support in regard to a refund I haven’t even gotten after a week!

[R4W @RA44W]

@cryptocom I’ve been waiting for a refund for a week! On top of that you guys charged me 100$ USDT just for support in regard to a refund I haven’t even gotten after a week!

[R4W @RA44W]

@cryptocom_rni @cryptocom @Underdog @cronosapp I’ve been waiting for a refund for a week! On top of that you guys charged me 100$ USDT just for support in regard to a refund I haven’t even gotten after a week!

[R4W @RA44W]

@cryptocom I’ve been waiting for a refund for a week! On top of that you guys charged me 100$ USDT just for support in regard to a refund I haven’t even gotten after a week!

[R4W @RA44W]

@cryptocom I’ve been waiting for a refund for a week! On top of that you guys charged me 100$ USDT just for support in regard to a refund I haven’t even gotten after a week!

[R4W @RA44W]

@cryptocom I’ve been waiting for a refund for a week! On top of that you guys charged me 100$ USDT just for support in regard to a refund I haven’t even gotten after a week! @cryptocom