Randem is a global organisation with international offices in Australia, UK, India and Lebanon. We work with multi-channel and global B2B and B2C organisations.
20% increase in revenue since launch
15% increase in conversion rate
50% increased in sales YoY
With the help of @shogunbuilder, @Trustpilot and @RANDEM_Commerce
https://t.co/IeWYpWK6nl
Our Director Alan Moore explains how Utilising Online Chat insights can enable your business to build a true understanding of who your customers are and what they expecting from your site.
https://t.co/Y3pnVtAF38
#customerexperience#ecommerce#cx#b2b#chat#digitalmarketing
There is plenty of advice on seasonal marketing strategies for your online business out there. Read our example of how we took a typical seasonal quiet period to capitalise with our partner a major Australian retailer @KidstuffOnline.
https://t.co/3OPrHdfqrj
#ecommerce
Have you seen the @BigCommerce 2018 Partner Award winners? Explore how each winner delivered innovative #ecommerce solutions to @BigCommerce merchants: https://t.co/ZPdobRYsxv
Last year @RANDEM_Commerce globally handled in excess of 60000 interactions with customers. Enabling 25%+ uplift in online revenue and an increase in store sales, based on 24/7 access to a live chat agent.
To read the full #LiveChat report click here.
https://t.co/Re7G2K6jaA
Best of both worlds with the right scalability & stability. Using @WordPress for your content while maintaining your commerce using the @BigCommerce plugin could be the solution you are looking for.
#ecommerce#experience#bigcommerce#wordpress
https://t.co/EsOF7MZXEz
We at @RANDEM_Commerce are proud to partner with @MakeAWishUK making it easier than ever to purchase or donate your perfect Xmas gift online today.
It's not too late in helping to grant more life-changing wishes. Visit their site here https://t.co/iw4SvX16Da
#makeawish
Historically Live chat was always considered to be a โnice to haveโ rather than an essential channel in your digital strategy.
Read our real experience & research https://t.co/X9qruWGTTs
We mistake a buyers journey by thinking that customers want to control it. This is not the case when it comes to creating a customer/brand connection.
Read the latest Omni-Channel Retail Report published by BigCommerce
https://t.co/Qb62gBoX07