Your recovery agent is crossing all limits. लगातार calls, WhatsApp video spam, threats like tera aisa bhoot banaunga & even threatening my job by calling reporting manager.
This is clear violation of RBI guidelines and criminal harassment
@RBI@MyIndusIndBank Dear RBI,
I would like to bring to your attention that despite multiple complaints and continuous follow-ups, the harassment by IndusInd Bank’s collection agent has not stopped.
@MyIndusIndBank@RBI Update: @IndusIndBank
Your collection agent is now making repeated WhatsApp video calls and using abusive language, along with harassing my family members.
This is unacceptable and illegal. Immediate action required. Complaint still unresolved.
@MyIndusIndBank@RBI Update: @IndusIndBank
Your collection agent is now making repeated WhatsApp video calls and using abusive language, along with harassing my family members.
This is unacceptable and illegal. Immediate action required. Complaint still unresolved.
@RBI@MyIndusIndBank#StopHarassment#BankingIssues Dear IndusInd Bank,
Despite filing a complaint, your collection agent continues to harass me with repeated calls and messages.
The agent is also contacting my family members/relatives, using abusive and unprofessional language
@MyIndusIndBank@RBI This shows complete inaction despite RBI Fair Practice Code guidelines. I request immediate intervention and strict action.
Complaint still unresolved.
@MyIndusIndBank@RBI I had already raised a complaint and also posted yesterday regarding continuous harassment by your collection agent.
However, the calls/messages and family harassment are still continuing, and I have not received any resolution or response from your side or nodal team.
@MyIndusIndBank@RBI which is a serious violation of RBI guidelines.
If strict action is not taken within 24 hours, I will escalate this matter to RBI CMS and Cyber Crime authorities with full evidence.
@MyIndusIndBank@RBI I am repeatedly receiving the same generic response while the harassment by your collection agent is still ongoing.
Despite multiple complaints, I continue to receive abusive calls/messages and my family members are also being contacted,
@MyIndusIndBank@RBI This is a clear violation of RBI guidelines on fair recovery practices. If immediate strict action is not taken against the concerned agent, I will be forced to escalate this matter to RBI CMS and Cyber Crime authorities.
@MyIndusIndBank@RBI Dear @IndusIndBank,
Despite your standard response, the harassment by your collection agent is still continuing. I am receiving repeated calls, abusive messages, WhatsApp/video calls, and even my family members are being contacted and harassed.
@MyIndusIndBank@RBI This is a serious violation of RBI guidelines.I request immediate action against the concerned agent and a strict resolution at the earliest.
Kindly confirm by when this harassment will stop.
@MyIndusIndBank@RBI Thank you for the update. However, despite your response, the collection agent is still continuously calling
messaging, abusing, and even contacting my family members
@MyIndusIndBank@RBI I request your Nodal Team to:
Immediately investigate this matter
Stop all harassment activities with immediate effect
Take strict action against the concerned agent
Ensure that no third-party contacts (family/relatives) are approached again