RBWM customer services

We are here to answer enquiries from residents of the Royal Borough of Windsor & Maidenhead. For news and events follow @RBWM

[RBWM customer services @RBWMsupport]

@hazeralph Thanks for getting in touch. Our Highways Team has confirmed the speed limit signs were damaged in a road traffic collision. A Vehicle Activated Sign (VAS) has now been arranged and will display the speed limit to approaching drivers.

[RBWM customer services @RBWMsupport]

@hazeralph I've forwarded your tweet to our Highways Team and asked whether speed limit signs can be installed at this location. Thanks for bringing this to our attention

[RBWM customer services @RBWMsupport]

@AlexDavidWest @RBWM Thanks for your patience. I have received confirmation that it appears to fall under our public right of way team. They have confirmed they will place an order to have the bridge repaired.

[RBWM customer services @RBWMsupport]

@AlexDavidWest @RBWM Thank you for the photos. I have passed them along and will update you as soon as I get a response.

[RBWM customer services @RBWMsupport]

@AlexDavidWest @RBWM I've asked our outdoor facilities team. They're having trouble finding the location you describe. The area of Summerleaze park is privately owned and not managed by RBWM. If you could provide more detail of this location, we can then see whether it falls within that area or not.

[RBWM customer services @RBWMsupport]

@AlexDavidWest @RBWM Thank you for the report Alexander. I will raise this with the appropriate teams and update you when we are provided with more news.

[RBWM @RBWM]

Due to the forecast weather, our bin crews will be starting their collections at 6am from Wednesday 1 July till Monday 13 July – please ensure your bins are out ready for the earlier collections.

Want to report a missed bin collection 👉 https://t.co/YaIMLwoJJd

[RBWM @RBWM]

UPDATE: Due to the extension of the heat health alert - Stafferton Way Household Waste and Recycling Centre will also close at midday tomorrow, Friday 26 June.

Normal opening hours will resume on Saturday 27 June.
https://t.co/O1FffrlemK

[RBWM customer services @RBWMsupport]

@rob2bell @RBWM However, given the current hot weather conditions, it is unlikely that any reinstatement works will take place this week.

We are keeping in close contact with the contractor and monitoring the weather forecast closely.

[RBWM customer services @RBWMsupport]

@rob2bell @RBWM Hi Rob, I have asked the team for an update from the contractor. I am sorry that this has taken longer than expected, I will let you know as soon as I have more information.

[RBWM customer services @RBWMsupport]

@rob2bell @RBWM Hi Rob, the team have advised that We are continuing to chase the contractor for an updated programme.

[RBWM @RBWM]

Due to the forecast weather, our bin crews will be starting their collections slightly earlier at 6am from Friday 19 June to Monday 29 June – please ensure your bins are out ready for the earlier collections.

Want to report a missed bin collection? 👉 https://t.co/JGvE4tGnGQ

[RBWM @RBWM]

Due to the forecast heat, Stafferton Way Household Waste and Recycling Centre will close at midday from Tuesday 23 June to Thursday 25 June inclusive. If you are planning on visiting the site - please do this earlier in the day where possible. The site opens at 8am.

[RBWM customer services @RBWMsupport]

@gadge33 @RBWM Thank you for the update. I can see that they are due a collection today. If the matter is not resolved by the end of today then please let us know and we will then try to assist further where possible.

[RBWM customer services @RBWMsupport]

@rob2bell @RBWM Good morning, Rob,
I’m sorry to hear that this issue is still ongoing. I have now requested an update from our Parks and Open Spaces team, and I will let you know as soon as I receive a response.

[RBWM customer services @RBWMsupport]

@hazeralph Thank you for getting in contact. I have sent this to our highways team and will update you as soon as they provide a response.

[RBWM customer services @RBWMsupport]

@gasolinethrive @RBWM Thank you for letting us know. I’ve raised this with our outdoor facilities team.

[RBWM customer services @RBWMsupport]

@rob2bell @RBWM Hi Rob, thank you for letting us know. I have brought this to the attention of our Outdoor Facilities team, as soon as I have an update I will let you know directly.