@virginmedia I’ve spoke to ‘the team’ every day since 21/02 and nothings been done. Was told that MT or her manager would now be my single point of contact so not sure why that’s changed? I don’t get why you’re enabling hackers and clearly don’t care about the affect it has on people’s lives?
Hey @virginmedia me again, was told by MT that I’d get an update yesterday on my hacked email account you still haven’t closed but I didn’t from you! Any chance of an update please?
@virginmedia I reported this first on 21/02/23 so that’s been way over 5 days. I can’t track the complaint as I can’t log in as hackers have control of the account! And as for no worrying, they’re stealing my money and data, so that’s a little easier said than done!!!
@virginmedia I believe so, there’s already 2 reports and a complaint raised as this has been going on since 20/02/23 and they hackers still have access and are using the account for fraud, both making purchases with my details and trying to con others with crypto trades which I’ve reported
@AskPS_UK @PlayStation my account has been hacked any their making purchases on my cards, you’re online support isn’t available so can someone here help me please?
@virginmedia Yes, despite being told by a particularly rude woman in SMS that I wasn’t allowed to make I complaint as I’m not a current customer I have one filed which I was meant to have been contacted about at last week and wasn’t
So @virginmedia are happy to enable hackers and allow cybercrime! Emails hacked 11 days ago, reported & despite daily promises it was sorted (and wasn’t) the hackers still have access and are now using using my @PayPal to buy things, cheers! @BBCNews@BBCWatchdog@richardbranson
@virginmedia I’ve wasted over 60 hours in the last 2 weeks trying to get this fixed, it’s been reported to @actionfrauduk and you’re still enabling them to access and steal my data.
@virginmedia Can’t reset the password on your website as it’s an https://t.co/NeWnQzW2R7 address. Ive been told everything from you can’t help, to being refused help by your sms team, to being promised it’s reset both over the phone with you and separately through your WhatsApp help
So @virginmedia are happy to enable hackers and allow cybercrime! Emails hacked 11 days ago, reported & despite daily promises it was sorted (and wasn’t) the hackers still have access and are now using using my @PayPal to buy things, cheers! @BBCNews@BBCWatchdog@richardbranson
@CoinbaseSupport please elaborate on today's issue. Not being able to top up during a significant dip has cost not only money but also faith in your service.
.@Blockchain added 120k+ new users yesterday (that’s more than the population of Berkeley!) and sent 6X Venmo's transaction volume. This #bitcoin thing. I thinks it’s going to be big...