Trauma‑informed designer and facilitator of resilient, high‑impact leadership and sales enablement programs for government and private sector organizations
You didn't go to law school to become a salesperson. That's exactly the problem.
New workshops for firms, built on "I'm Not in Sales, I'm a Lawyer," help associates grow a book of business instead of waiting for one.
Lead a practice group? Let's talk.
🔗 https://t.co/uTBayUPl2V
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When your presentation isn't connecting, is it the slides, or how you're using them?
I asked a room of federal presenters that question during a session for @DHSgov's CFO office. They didn't answer the way I expected.
Full story: https://t.co/z7i8LqHXWZ
#Facilitation
@ElonMuskAOC Mr. Musk, thank you for everything you're doing for our country, and at great personal risk and expense. I don't need a new car, but if I win, I will drive it with pride.
@UpworkHelp your site, @upwork is not user friendly to your top ranked freelancers. I have a question that cannot be resolved by one of your bots. Is there a human I can speak with? Please DM me how to connect and get this issue resolved.
@Etsy How do I open a case if I still need help because after reaching out to the seller directly, they are not fulfilling the agreed upon resolution to replace an item that was received damaged and was different than the item that they pictured?
@_austrian Chris, hi. Thank you for your prompt reply. I am a professional sales trainer who works with national call centers. The experience we had with your representative does not pass muster. I strongly recommend that Austrian Airlines invest in sales training to correct this issue.
@_austrian your website is dreadful. Log in process is impossible to navigate. Drop down menu shows that February has 31 days. Too much more to list. Very frustrating. And your customer service operator is rude, dismissive, & condescending. Not cool.
@GCIOutdoor do you have a refurbishment program for your chairs? I absolutely love the 4 position half-height recliner I bought last year. It has seen some heavy usage and is in need of some TLC. Please advise.
@LinkedIn what does it take for someone at @LinkedInHelp to respond to my DM? You don't provide an 800# and don't respond to my DM. This is terrible customer service.
@DEAHQ I am reporting an attempted scam call that I received today from phone number 703.514.0241 where the caller impersonated a DEA agent, claiming there were warrants for my arrest in Texas from an abandoned car and house that were in my name and linked to drug trafficking.