@Mazen_Jan Hello, this venue is monitored by RCI North America. If you can reply with your location, we'll be happy to direct you to an RCI Office in your area. Kind Regards, RCI Customer Care
@1Awrra This continues to be an ongoing issue, unfortunately. Some third-party companies may be using information from public sources to contact customers, including current and former RCI members. While some entities are legitimate re-sellers of timeshare inventory, others are not.
@BrandsByBry Hello Brand Manager, even though RCI does not own or operate timeshares, we do have RCI's Resort Recognition Program, which resorts want to maintain. We will certainly forward your comments to the resort's management for further review. We're sorry for this inconvenience.
@Liria2002 We're sorry for the issues you experienced. Please Private Message us with your membership ID number so we can investigate further. Thank you. https://t.co/oiKeHwh3qs
@abhishekaakash Hello abhishek, please email us directly with your RCI membership ID number at [email protected]. We'll be happy to investigate further. Kind Regards, RCI Customer Care
@sundeep_madan Hello Sundeep, our records indicate that there is currently a contractual issue with Ramada Gurgaon Central that will prevent you from depositing your week. Since RCI India has tried to reach you, you may want to contact RCI India at 800 4192131 or email at [email protected].
@HollyMcbarf Hello Holly, Are you a member of RCI and currently on an RCI vacation? If so, please DM us with your membership ID number with details and we'll be happy to help.
@Xena__Warrior Hello XenaWarrior, your deposits with RCI last two years with many options to extend them. Please reach out to us at [email protected] with any questions or concerns. We're here to help. Kind Regards, RCI Customer Care
@AileenMarkowsky Hi Aileen, we're sorry you've experienced resort issues through RCI. Since RCI does not own or operate any of our affiliated resorts, we must rely on them for availability. If you can Direct Message us with your membership ID number, we'll be happy to investigate further.
@St__Jane Hello Saint Jane, Exchange Plus inventory does not originate from member deposits but is rented from resorts when RCI receives no deposits from our members for specific travel areas. The cost structure associated with confirming this inventory differs from standard exchanges.
@royalalex1988 Hello, we believe that some third-party companies may be using information they gather from public sources to contact potential customers. Any additional information you may have, however, can be sent to us through a direct message. Thank you.
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@tmolefe_ Hello ausi o le, please contact us directly through a private message or email us at [email protected] with more details. Please include your membership ID number. We're here to help. Kind Regards, Your RCI Travel Guide
@steven__beven Hello Hoochie Mane, there is sometimes a misunderstanding about RCI’s role in the timeshare industry. We do not sell timeshare or originate their contracts. Instead, we provide exchange services to timeshare owners at our affiliated resorts. We apologize for any confusion.
@St__Jane Hello, Having the fee in advance shows sincere interest in any openings that may become available. Collecting the fee in advance deters members who may not have the same sincerity in confirming an exchange. These fees are fully refundable if you do not confirm an exchange.
@biraj153 Hello Biraj, Our rates are very competitive when comparing identical cruises. For more personal information about using Trading Power or Points for a cruise, please call 1-866-273-5295. Kind Regards, RCI Customer Care
@marcbriese1 Hello Marc, we apologize for the issues you're experiencing. Please reach out to our email team at [email protected] for more details. Since the website changes constantly, using Google Chrome or Edge and deleting your cache files are essential. Kind Regards, RCI Customer Care
@cecyedu Hola Cecilia, responda con más detalles y su número de identificación de membresía y estaremos encantados de ayudarlo. Saludos Cordiales, Atención al Cliente de RCI