@Hermesparcels how do I get in touch with a human being that’s not an automated computer response or an automated voice over the phone. FYI Neither giving me an answer.
@opodo we have waited 90 days for our refund only to be told we need to wait another 90 days for our refund. Please can we get an update on our refund. #opodo#cancellation#flights
@opodo Our return flight for 3rd May from Nairobi to London has been cancelled. Booked through Opodo. Kenya Airways have emailed us to say we need to get in touch with our travel agent, Opodo. Please advise on how we get our full refund. Thanks
@opodo Link is not helpful. We purchased our ticket at travel agent & Kenyan Airways have refused to take responsibility & told us to contact you. Furthermore, when I try to call, my booking reference is ‘not valid.’ This is a disgrace. We are in communications with a journalist on this
@sykescottages My partner & I have been ignored by Sykes for the last 4 wks after we were told to leave the premises due to the lockdown. 9 emails later we‘ve had NO response & NO refund for 3 nights we didn’t stay. Both unemployed. Contacted the national press. Ref: X72XC-20-EN
@sykescottages Still no refund, this is a joke. The delay in getting back to your customers is beyond ridiculous - 4 weeks we’ve been waiting for a response and the delay continues...
@alisun89@Deliveroo@DeliverooHelp I’ve not had a problem with them until last night, but all I got was an automatic email saying sorry. Food being delivered in a polybag is exactly excellent service and not something I expect to pay for.