Renfrew County Virtual Triage & Assessment Centre

RCVTAC provides 24/7 support for urgent health concerns (including those related to COVID-19), to residents without a family doctor or who are unable to access

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

Please note the Eganville Clinical Assessment Centre is closed Thursday, August 7, 2025.

The Pembroke location is open, please call for an appointment or more information: 1-844-727-6404.

[Jonathan Fitzsimon @DrFitzsimon]

Powerful evidence published today, demonstrating the success of Integrated Virtual Care (IVC), the attachment arm of @rcvtac.

https://t.co/XCvdgoouck

"High levels of satisfaction, strong physician trust and a positive overall experience. These findings support the potential of models like IVC to address Family Physician shortages, particularly in rural areas."

Residents without primary care are formally attached to a family doctor who works remotely but is embedded in a local family health team. Patients then receive comprehensive, team based care through a hybrid of in-person and virtual care options. Hundreds of IVC patients completed detailed questionnaires, so that we could analyze their experiences. Since we did this work, IVC now enables over 6000 previously unattached residents of @RenfrewCounty to have a family doctor and a primary care team.

Our team, supported by @tara_kiran, Judy Belle Brown @westernuFamMed @SavoirMontfort @UofODFM and many others, will soon be publishing further evidence of the success of the IVC approach, with papers on clinician and non-clinical staff experience, factors impacting physician choices to join IVC, and a major study evaluating the clinical and economic impact of IVC, using Ontario's population level health databases.

As @SylviaJonesMPP and @ONThealth legislate the commitment to all Ontarians being attached to a primary care team and @janephilpott leads the work to deliver this, one of the main challenges (highlighted by @OntariosDoctors) will continue to be supporting rural and northern communities who often struggle to recruit family doctors to physically relocate there.

I hope that the evidence behind IVC will support ground breaking innovations using hybrid approaches of in-person and virtual care. IVC has delivered the promise of primary care attachment to thousands of some Ontario's most vulnerable people and has the potential to do the same for thousands more.

@OntarioCollege @OCFP_President @donohueranch @PeterEmon1

[Sylvia Jones @SylviaJonesMPP]

Ontario is home to world-class paramedics, like Renfrew Paramedic Chief, Mike Nolan, who jumped into action to help passengers during a plane crash at Pearson Airport.

Thanks for hosting @BillytheKidPC and I to mark 5 years of the Renfrew County Virtual Triage Assessment Centre!

[Billy Denault @BillytheKidPC]

Yesterday, Minister of Health @SylviaJonesMPP and I joined the County of Renfrew and Renfrew County Paramedic Service to celebrate 5 years of the Renfrew County Virtual Triage and Assessment Centre. In addition, saw ARH’s brand-new CT scanner and met the dedicated team RVH!

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

Thank to to the Minister of Health @SylviaJonesMPP MPP Billy Denault,
and everyone who joined the RC VTAC 5th anniversary celebration. @RenfrewCounty @RenCtyParamedic

[Peter Emon @PeterEmon1]

We are extremely proud of our partnerships which produced the trusted and effective model of care. Congrats to our staff at RC VTAC for the efforts to assist us in managing our health.

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

Thank you to everyone who has trusted RC VTAC with their care over the last 5 years! @RenfrewCounty

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

Thanks to our very dedicated staff and all who work at RCVTAC! Happy International Women’s day! #IWD2025

[County of Renfrew Paramedic Service @RenCtyParamedic]

A number of County of Renfrew Paramedics work on a daily basis with Renfrew County Virtual Triage and Assessment Centres. Thank you for all you do! For more information visit: https://t.co/2IfqyXnSrR #IWD2025

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

For more information, call 1-844-727-6404 to speak with a medical receptionist.

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

**NEW**
Starting on Feb. 27
RC VTAC in Eganville is opening a Wellness Clinic!

What to expect: a specially trained paramedic will complete an assessment and lead a discussion to explore the following areas: abnormal vital signs (high blood pressure, abnormal heart rhythm); 🧵

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

healthy habits and lifestyle choices; risk of disease development; opportunities to provide health education; collaborative and self-directed health improvement strategies; navigate existing services and supports when appropriate. 🧵

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

PLEASE NOTE**RC VTAC's Wellness Clinic is not intended to replace the role of a family doctor or nurse practitioner. Instead, it serves to bridge the gap of access to health promotion and disease prevention for unattached patients while they wait for a primary care provider.🧵

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

Re-sharing. Happy holidays!

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

Please note the holiday hours @RenfrewCounty @RenCtyParamedic

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

Please note the holiday hours @RenfrewCounty @RenCtyParamedic

[County of Renfrew Paramedic Service @RenCtyParamedic]

@rcvtac Eganville is opening on Dec. 5.
This clinic will run every 2nd Thursday from 8 a.m. to 4 p.m. This means Paramedics are available to conduct in-person assessments & if necessary connect patients w/a physician by phone/video. For more information call 1-844-727-6404

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

You may also receive a patient consent form by email.

For more information, visit https://t.co/5rJcZ1fdX9

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

When you call VTAC, the medical receptionist will discuss with you a new digital tool called Autoscribe. 🧵

[Renfrew County Virtual Triage & Assessment Centre @rcvtac]

AI scribes are increasingly being used by doctors and health professionals across Canada, as they allow the doctor to be more focused on you and your medical concern and less focused on taking notes on the computer during your appointment.

[County of Renfrew Paramedic Service @RenCtyParamedic]

Did you know @RCVTAC has received permanent funding from the provincial government?
This announcement was made at the Renfrew Paramedic Base in March 2023: https://t.co/lsJYGgcHqp