Ashutosh Sharma

Head Forrester Research in India. More importantly, Chief Problem Solver for my little ones.

[Ashutosh Sharma @RDAshutosh]

@fitsocares
@mukeshbansal06
@ankitnagori27
Please don't epitomize the prob that defines Indian B2C startups i.e. being fly-by-night operators & hanging customers out to dry. It's impossible to get support for someone who became a FitSo customer in the @cultfitOfficial world. Why?

[Ashutosh Sharma @RDAshutosh]

Serious question - Can there be an airlines loyalty programme worse than Club Vistara by @airvistara ?
Highly restrictive, almost impossible to get redemption bookings, limited choice of partners to meaningfully redeem points with and on top of that points keep expiring.

[Ashutosh Sharma @RDAshutosh]

"When the chips were down, your code kept the world running." @narendramodi ji to Indian tech CEOs. His contextualization of his speeches to the audience continues to amaze me.
#NTLF2021

[Ashutosh Sharma @RDAshutosh]

What a great point @svembu - "Our private sector needs to move from a trader mindset to a maker mindset"?
#NTLF2021

[Ashutosh Sharma @RDAshutosh]

Congratulations @MahindraRise @parthavs @anandmahindra for #75YearsOfMahindra ! Hope your next 75 are as glorious or more.

[Ashutosh Sharma @RDAshutosh]

Recent results of Indian IT firms have been highly encouraging. It confirms what I tweeted in April about their resiliency and innovative ways they have dealt with the Pandemic induced disruptions. We're seeing a lot of digital hunger in enterprises and it bodes well for them.

[Cisco India @cisco_in]

New challenges come with new opportunities. @ForrAshutosh Ashutosh Sharma, VP, Research Director serving CIO professionals, @forrester shares how customers can navigate business continuity & reach profitability during the pandemic #SBVirtualSummit2020 #CiscoDesigned #RuknaManaHai

[Ashutosh Sharma @RDAshutosh]

Many firms like them are innovating to solve problems created by this unprecedented crisis - crisis-driven innovation (CDI). Some of the solutions created under these constraints will stick around even for a long-term.
If you have a CDI story to share, I'll be happy to hear it.

[Ashutosh Sharma @RDAshutosh]

Firms are working hard to raise their operations to pre-COVID levels. In my discussions with them - I have come across some interesting solutions to their challenges. One of my colleagues at @forrester once called such actions as "crisis driven innovation".

[Ashutosh Sharma @RDAshutosh]

One firm asked me how to provide field support to the WFH staff. I shared how @itcinfotech solved for their hiring/retiring process while following social distancing & lock-down rules. Their innovation - set up a small team approved to pick up HW, signed paperwork around town. :)

[Ashutosh Sharma @RDAshutosh]

@vineetlove Interesting point but security conscious organizations must not relax their security posture. For eg. a US bank allows access to WFH end-points at their India SI only after they pass their strict security reqs. The same standards that they have followed in US for some time.

[Ashutosh Sharma @RDAshutosh]

Covid-19 is changing realities – I remember how clients used to be strictly against allowing their SIs' offshore staff to be anywhere but a secure ODC. Not anymore! Flexibility with security is IN now. Indian SIs have responded really well to these needs. Interesting lessons.

[Ashutosh Sharma @RDAshutosh]

Most SIs, after some initial hiccups, have been able to bring 90+% of their operations back on track with some positive government support. Rest is expected soon. Employees are adopting to new working model, collaboration tools are a great hit, and productivity levels are rising.

[Ashutosh Sharma @RDAshutosh]

Every time some human actions bring some negativity, pat comes a story like this. These acts restore my faith in humanity.
https://t.co/fytTcFao3T

[Ashutosh Sharma @RDAshutosh]

@InterMiles - the new avatar of Jet Privilege seemed like a good idea but it has been nothing but a disaster to use their services. They should shut it down. @ManishDureja

[Ashutosh Sharma @RDAshutosh]

This is a great initiative @BajajAllianz Kudos to attempting the change in driving behavior and best wishes for your success.
Get rewarded for good driving behaviour if you are in Pune https://t.co/AVAA0HUa9X

[Ashutosh Sharma @RDAshutosh]

Global firms looking to become successful in India need to be comfortable with doing digital at India scale. See the scale at which AADHAAR operates. #TWLive2019 #TWLive #TWLive19

[Ashutosh Sharma @RDAshutosh]

Join me tomorrow for this virtual webinar where I share glimpses of a study done for @GoogleIndia on cloud adoption use cases in India.

[ET CIO @ET_CIO]

Listen to Ashutosh Sharma from @forrester, at the #BuildWhatsNext digital conclave on 7th Nov, where he will share in-depth knowledge on application modernization using.

Click here to Register: https://t.co/ynXUgUcLvd
#AshutoshSharma
@GoogleCloud_IN

[Ashutosh Sharma @RDAshutosh]

Awesome sports and performance panel linking the importance of data and analytics with success. #TelstraVantage

[Ashutosh Sharma @RDAshutosh]

Amit Bhatia rocking Employee Experience masterclass at #techhr