RotoGrinders Support

[RotoGrinders Support @RG_Support]

Have a support question regarding your @RotoGrinders account? Send us a DM and our support staff can assist you via Twitter.

[RotoGrinders Support @RG_Support]

@danwallace70 Hi,

Sorry for the issue. Can you please reload your page and try again? There were some overnight updates happening and those are now complete.

[RotoGrinders Support @RG_Support]

@Jason_Aguirre15 Can you also check your spam folder? A reply was also sent to your 2023 address at 7pm.

[RotoGrinders Support @RG_Support]

@Jason_Aguirre15 Thanks it looks like DFSRT2021 was the address used and thats where the replies went. It was taken care of though and I will forward it to your Dfsrt2023 address.

[RotoGrinders Support @RG_Support]

@Jason_Aguirre15 Here is the link again https://t.co/Djw3IKYLLB  If you prefer you can dm us the email address it was send from. Whichever is easier for you.

[RotoGrinders Support @RG_Support]

@Jason_Aguirre15 Can you please and another,? I am unable to find any unanswered and without knowing the account name am having a hard time finding your specific tickets or email address.  We will be on the lookout for it. Thanks

[RotoGrinders Support @RG_Support]

@Jason_Aguirre15 I wasnt able to find anything open. Can you please submit the ticket here - https://t.co/Djw3IKYLLB That will go directly to us.

[RotoGrinders Support @RG_Support]

@Jason_Aguirre15 Hi can you us me know your account username? We can take a look.

[RotoGrinders Support @RG_Support]

@EadesScience Hi - yes it will auto update once its live.  If you send us over a quick message here - https://t.co/Djw3IKYLLB We can let you know right when that happens.

[RotoGrinders Support @RG_Support]

@EadesScience Hey - We are not given an time when the update will be approved for download, but we are hoping it is before the weekend at the latest.

[RotoGrinders Support @RG_Support]

@EadesScience Hi - We are still working on a fix for this and hope to have an update released for the extension very soon.

[RotoGrinders Support @RG_Support]

@EadesScience Hi! We are working on this now and should have it up and running again shortly.

[RotoGrinders Support @RG_Support]

@strahlp Hi - We're not seeing any issue with them on our end with them. Can you please send a quick screenshot of what you are seeing here? https://t.co/Djw3IKYLLB

[RotoGrinders Support @RG_Support]

@strahlp Hi - Can you refresh your page? A fix for this is out and its working now.

[RotoGrinders Support @RG_Support]

@strahlp Good Morning - Sorry for the delay. We are working on a fix for pitch types in PlateIQ and should have it live shortly.

[RotoGrinders Support @RG_Support]

@Donald_Lamkin hi You will just need to refresh your page and you will be all set.

[Cal Spears @CalSpears]

Just had a 9:30 PM CT All Hands On Deck meeting to process the NBA news for RotoGrinders subs. Insane times. We're going to extend our Core Monthly Subscribers for free while we monitor how this plays out. Any questions about your account please email [email protected]

[RotoGrinders Support @RG_Support]

@tvanderloop Hi, The sign up promotion is tied directly to the username that entered the promo code when joining.

[RotoGrinders Support @RG_Support]

@petiewheelz Thanks, can you dm us the error message you are receiving?

[RotoGrinders Support @RG_Support]

@petiewheelz Hi, which site and sport do you have selected in the Lineup Builder?