Ryan Hart

#CXO cross pollinating #CX #EX strategy & design best practices by studying + traveling the world over. (he/him)

[Ryan Hart @RHartCX]

Awesome sit down w/ my good friend and someone I really admire in the #CX space, Bill Staikos, to discuss all things experience leadership, capability building, inspiration on the latest edition of @becustomerled1
https://t.co/CDz8RWyBVr
#leadership #experiencedesign #CXstrategy

[Ryan Hart @RHartCX]

Construct a Pedestrian Bridge over the South Platte River for Safe Access - Sign the Petition! https://t.co/bX5Yzo0L27 @Change #Colorado #cycling

[Ryan Hart @RHartCX]

The new @chameleon brand and website:
https://t.co/5ilCHC7sZI
launched today marking a 2 year transformation around our clients. We drink our own kool aid now. Our value prop is razor sharp. Let us know how we did! #weararechameleons #transformation #customer #design

[Alan Couzens @Alan_Couzens]

Be hard on yourself when it comes to consistency.

Be easy on yourself when it comes to intensity.

Most athletes have it in reverse.

[Chameleon Collective @chameleon]

Founder Freddie Laker reflects, "Being recognized for the 3rd year is a testament to our past achievements. To our team, partners, & businesses we've had the honor of serving: this accolade is a celebration of where we've been & a promise of the transformation still to come."

[Ryan Hart @RHartCX]

Another case for Zone 1-2 training;
“The vast majority (of athletes) should assume that their metabolic fitness is currently weaker than their cardiovascular fitness & should spend the majority of their time rectifying that weakness.”

[Alan Couzens @Alan_Couzens]

"But I'm a fairly fit guy. If I can run, why should I spend my time walking?"

Because cardiovascular fitness and metabolic fitness are not the same.

So much of the important stuff, from a health perspective, comes from basic metabolic fitness, i.e...

Conditioning your slow twitch fibers to use fat as their primary fuel.

Without information to the contrary, the vast majority should assume that their metabolic fitness is currently weaker than their cardiovascular fitness & should spend the majority of their time rectifying that weakness.

[Ryan Hart @RHartCX]

I'm at VEA Newport Beach, a Marriott Resort & Spa in Newport Beach, CA https://t.co/QHzBdT1R9W

[Ryan Hart @RHartCX]

Off to OC and a few weeks of travel ✈️ (@ Denver International Airport - @denairport in Denver, CO) https://t.co/paCqEHWWA0

[Ryan Hart @RHartCX]

Late and rainy (@ Denver International Airport - @denairport in Denver, CO) https://t.co/IjRqwAo5lQ

[Ryan Hart @RHartCX]

To Colorado for the weekend 🏔️🗻 (@ John Wayne Airport - @johnwayneair in Santa Ana, CA) https://t.co/WCUzlgeyim

[Ryan Hart @RHartCX]

I'm at VEA Newport Beach, a Marriott Resort & Spa in Newport Beach, CA https://t.co/r8Gmb9iPgg

[Ryan Hart @RHartCX]

Livestock Account for 51% of Greenhouse Gases. Wanna save the planet? Eat no (less) meat. Spread the word. #MeatLessMonth

[Ryan Hart @RHartCX]

“We will not accept guests with excessive perfume or cologne as it will interfere with the aroma of the cuisine.
We appreciate your understanding and cooperation.” Sazenka 茶禅華 - 3★ Michelin Chinese restaurant in Minamiazabu, Tokyo, 🇯🇵 #Omotenashi #CX https://t.co/MRDIQYYHAd

[Ryan Hart @RHartCX]

Another really nice post by @Jinkangmoller. Two key empathy takeaways that I always live by; meet your customers directly and seek stories - not answers. Thank you for sharing Jin! #customerexperience #empathy #design #customerresearch #userexperience #CX #UX #XM

[Jin Kang Moller @Jinkangmoller]

How to make empathy your strategic asset https://t.co/ZOdP8PQspt

[Ryan Hart @RHartCX]

Kudos to ⁦@Gap⁩ for taking the lead on #disabilityawareness . Normalizing the conversation matters. Representation matters. #diversityandinclusion #accessibility #UX

[Historic Vids @historyinmemes]

Tokyo subway pushers in the 1960s and 1970s.

[Ryan Hart @RHartCX]

@chrissbell Good looking family Bell

[Ryan Hart @RHartCX]

Xin Nian Kuai Le to all my friends and their families celebrating Chinese New Year 🎉 May the year of the Rabbit be one of health and fortune. #ChineseNewYear2023 #RabbitYear2023

[Ryan Hart @RHartCX]

@chrissbell Looks like a Rapha aero suit to me! 💨

[Ryan Hart @RHartCX]

@chrissbell @S_Rishabh @krish_iy Yum! My fav!

[Ryan Hart @RHartCX]

It’s very simple - when #CX and #EX are smartly co-managed they create a distinctively sustainable competitive advantage. A #CXO deepens how employees understand their customers and how company leaders understand their employees #CustomerExperience #design https://t.co/5pzIF9lsYZ