myCourses @ RIT

Course management system at the Rochester Institute of Technology.

Direct all support questions to:

[myCourses @ RIT @RIT_myCourses]

Zoom Integration Error is under investigation. Instructors can access meetings through RIT's Zoom Portal https://t.co/fDH9N6FTt1 to launch meetings and get the Invite Link if needed to share through email or announcements. Details in the myCourses Announcements on the front page.

[myCourses @ RIT @RIT_myCourses]

The outstanding issue has been resolved. An internet service issue impacted the myCourses vendor
as well as other services worldwide on Tuesday, Dec 7th. By evening, almost all systems had returned to normal. Document processing by myCourses and Turnitin reports had caught up.

[myCourses @ RIT @RIT_myCourses]

Additional services are being impacted. The vendor continues to work to address the concern. To be added to a collected ticket to be informed when issues are resolved contact Academic Technology Support and ask to be added. https://t.co/PKFI25TLIJ.

[myCourses @ RIT @RIT_myCourses]

Assignment submission previews are also not being generated, making Assignment grading inaccessible. The vendor is continuing to work on these issue.

[myCourses @ RIT @RIT_myCourses]

The My Courses Listing is not loading. The vendor is working to address the issue. You can still access courses using the Course Selector "Waffle" icon found at the top of most pages on myCourses.

[myCourses @ RIT @RIT_myCourses]

The vendor has resolved the performance concerns regarding myCourses. If you encounter any further issues, please contact [email protected].

[myCourses @ RIT @RIT_myCourses]

Some users may be experiencing slow performance in myCourses resulting in delays and timeouts. The vendor is working on the concern. Please report any performance issues you are experiencing to [email protected]. Updates will be provided here as we receive further information.

[myCourses @ RIT @RIT_myCourses]

There is currently an issue impacting Zoom meetings: https://t.co/7PqaJoJJBZ

[myCourses @ RIT @RIT_myCourses]

The issue should now be resolved. If you encounter problems, please contact [email protected].

[myCourses @ RIT @RIT_myCourses]

myCourses is currently experiencing issues loading the login page. We are working with the vendor to address the issue.

[myCourses @ RIT @RIT_myCourses]

Updates on Oct 17,2019 to improve consistency for visibility across myCourses tools. Details at: https://t.co/F8SK9QSZPj

[myCourses @ RIT @RIT_myCourses]

Turnitin is reporting that issues have been resolved and they are monitoring the situation. https://t.co/hosdgEmqII

[myCourses @ RIT @RIT_myCourses]

Turnitin is currently experiencing Similarity Report and Submission Issues. Preventing instructors from viewing reports, and delaying analysis of new submissions. Monitor status at: https://t.co/hosdgEmqII

[myCourses @ RIT @RIT_myCourses]

myCourses was unavailable from approximately 4:30 PM to 4:44 PM Eastern. Service has been restored.

[myCourses @ RIT @RIT_myCourses]

Turnitin resolved the global service disruption as of 2:06am Eastern.

[myCourses @ RIT @RIT_myCourses]

Turnitin has sent out a notice that they are experiencing a global service disruption as of 10:46am Eastern that is impacting the myCourses integration.

[myCourses @ RIT @RIT_myCourses]

There is currently a campus-wide network issue affecting multiple services, please follow @RIT_ITSStatus for updates

[myCourses @ RIT @RIT_myCourses]

The vendor has resolved the issue affecting system access. We are continuing to monitor. Report issues to ATS at https://t.co/L5i0u5nc9r

[myCourses @ RIT @RIT_myCourses]

myCourses is currently unavailable. We are working with the vendor to investigate the issue. Updates will be posted here as available.

[myCourses @ RIT @RIT_myCourses]

myCourses was unavailable from approximately 11:06 PM - 11:17 PM. It is now functioning normally.