Russell Karp

VP, Media & Entertainment at DataArt. General topics incl #sportstech, #sportsbetting, #SportsBiz, #media, economy & politics.

[Russell Karp @RKBos]

@Delta what is it WiFi on your planes lately? On two long hauls within the last two weeks there was minimal to no WiFi service. Yet I see that @united and @aairwaves are already on @Starlink while you're a few years away waiting for Amazon.

[Russell Karp @RKBos]

@theyluv_yg @1800CONTACTS Obviously @1800CONTACTS does not really care about their customers.

[Russell Karp @RKBos]

@theyluv_yg @1800CONTACTS Always something with @1800CONTACTS. They are trained to fumble every order in order to squeeze every penny out of you. Pretty sure the @FTC might be interested in looking into their practices.

[Russell Karp @RKBos]

@1800CONTACTS I already spoke to a supervisor yesterday who declined to pay for my online eye exam even though@1800CONTACTS was responsible for the delay in my order. Quite disappointing and terrible customer service. I guess you are willing to lose customers.

[Russell Karp @RKBos]

@1800CONTACTS extremely poor customer service and predatory practices. My order was mishandled and unresolved until my prescription expired. Forced to take an eye exam to place another order. Sales reps always push to sell, ignoring customer needs. #CustomerServiceFail #Beware

[Russell Karp @RKBos]

@1800CONTACTS extremely poor customer service and predatory practices. my order was completely incorrect & was not provided details until prescription expired. forced to pay for new exam. all reps trained aggressive.

[Russell Karp @RKBos]

@ChaseSupport @chase terrible customer service. Amazing ineptitude in trying to answer a simple question re: my cc. Bounced around departments for 5 hours without a resolution. Shameful exhibit of support which has me seriously questioning my loyalty to you.

[Russell Karp @RKBos]

As the year wraps up, we've gathered the most memorable moments from #SportsBettingConversations in 2023. From insightful predictions to in-depth #betting analysis, last year's guests truly made this series unforgettable. More episodes are coming soon! https://t.co/19JP7hhAM4

[Russell Karp @RKBos]

🎶 From increased #musicstreaming to concerns about AI's impact and persistent piracy issues, the latest @IFPI_org study reveals a comprehensive snapshot of the global music consumption landscape. Check out the insights: https://t.co/SE3rXaVdKf

[Russell Karp @RKBos]

The balance between innovation and protecting artists' rights plays a key role in the #musicindustry. WMG's indie label distributor @ada_music partnered with #AImusic startup @Boomy to distribute select artists across music streaming platforms: https://t.co/B3Dp7sv2MN

[Russell Karp @RKBos]

Sports Betting Biz monthly round-up is live! Discover what’s been happening in #sportsbetting: key industry collaborations, my articles on harnessing the power of #AI in #sportsbooks, and two great interviews with Ian Botts and @Tralallama from @Fanatics. https://t.co/iZTcq823En

[Russell Karp @RKBos]

The new episode of Sports Betting Conversations is live! @twit13 and I met with @Tralallama, Vice President of Data at @Fanatics, for a fantastic discussion about their winning data-driven strategies and the importance of data governance in #sportsbetting: https://t.co/6ST6xZg8bY

[Russell Karp @RKBos]

Ian Botts, CTO at Fanatics, explains the unifying power of #sports and how @Fanatics unites #fans even further, offering an all-inclusive platform for every fan to express their love for the game. Find more insights in our interview: https://t.co/yrCtAz7kK2

[Russell Karp @RKBos]

Upcoming on Sports Betting Conversations: @Tralallama, Vice President of Data at @Fanatics, unveils the data-driven approach behind their success. Discover how Fanatics leverages data to enhance responsible #gaming and set new standards in #sportsbetting: https://t.co/F0PiYyxPbc

[Russell Karp @RKBos]

Check out this short video, in which Ian Botts, CTO of @Fanatics, sheds light on the key factors behind Fanatics' success and how they're building an all-encompassing ecosystem for #sportsfans. https://t.co/ihdU0YdMAI

[Russell Karp @RKBos]

In the second chapter of my two-part article for @iGamingBusiness, I explore how operators can leverage #AI-driven technologies to elevate their #sportsbooks. Check it out: https://t.co/L1sF90va9h

[Russell Karp @RKBos]

In this insightful article, Edward Ginis, Co-Founder at @openplayteam, breaks down the pivotal role and challenges of #DDEX standards in the #musicindustry, focusing on the troubling trend of their misuse: https://t.co/GgDd5Yk6J6

[Russell Karp @RKBos]

🚀In this short video, Ian Botts, CTO of @Fanatics, shares insights into his fascinating career journey that brought him to the forefront of #sportsbook innovation. Stay tuned for our next episode with another great #Fanatics guest! https://t.co/qKZDzXzznm

[Russell Karp @RKBos]

The new episode of Sports Betting Conversations is live! @twit13 and I met with Ian Botts, CTO at @Fanatics, for a captivating discussion about their fan-focused ecosystem, the technology behind it, and how #sportsbooks can maintain their tech edge: https://t.co/yrCtAz7kK2