RMR Consult

Strategic and Brand Consultancy

[RMR Consult @RMRconsult]

@sainsburys @Tesco I can’t get any delivery slots to send food to my elderly parents, please can you help as I sadly don’t live near them 😢 #Covid_19 #FoodSystemChangeNow

[RMR Consult @RMRconsult]

I just love this... it’s so important to have life balance & recharge the batteries. #WorkLifeBalance #getoutside #recharge #rmrconsult #takemenexttime

[Ann Maya @annmaya]

Downtime is important ;) #snowboarding #paragliding #adventureseeker #nevergrowup #downtime #liveyourbestlife

[RMR Consult @RMRconsult]

@rebeccarenton @halfbear @NickiHoyne no response from @flybe... I have just put a comment on their FB customer service page! #dontflybe #customerservice

[RMR Consult @RMRconsult]

Customer service should be at the forefront of every business. It is so transparent to see why so many business fail when put paying customer last. Dirty tactics to boost profits with baggage fines. #customerservice @MailOnline @MoneySavingExp #customerstrategy

[RMR Consult @RMRconsult]

Absolutely agree. Appalling way to boost profit margins by fining customers with inconsistent rules for baggage. #dontflybe #customerservice @MailOnline @MoneySavingExp #badcustomerservice

[RMR Consult @RMRconsult]

Customer service should be at the forefront of every business. It is so transparent to see why so many business fail when put paying customer last. Dirty tactics to boost profits with baggage fines. #customerservice @MailOnline @MoneySavingExp #customerstrategy

[RMR Consult @RMRconsult]

How is this fair exactly? You have one rule for LCY & and different with appalling staff in AMS... is this a money making scheme for you? #customerservice @MoneySavingExp @MailOnline

[RMR Consult @RMRconsult]

On the same flight with shocking service from you ground staff. Will never use #Flybe again. #customerservice

[RMR Consult @RMRconsult]

@flybe it gets better, ur ground staff have just allowed this bag on which is bigger than the 3 customers bag u rejected and fined £70...... #CustomerService @MailOnline @MoneySavingExp #takingthepiss

[RMR Consult @RMRconsult]

I’m not the only customer to experience bad service. Ground staff with appalling manor should not be allowed to speak to paying customer in such a rude way. You need to be consistent in all ur airports. See earlier tweets #CustomerService @MailOnline @MoneySavingExp #flybe

[RMR Consult @RMRconsult]

Your hand baggage measurement frames are different sizes in each airport. So I can I fly out with hand baggage then fined on return flight. Approved bag at LCY but bag was rejected at AMS #CustomerService

[RMR Consult @RMRconsult]

Appalling service from ur ground staff at AMS FLIGHT BE1378 no consistency with ur rules. So the customer has to pay the price #CustomerService cont...

[Russell Brand @rustyrockets]

Are you a day dreamer? Do you practice mindfulness?

[RMR Consult @RMRconsult]

Great to attend Professional Beauty... motivational words from Nicola Addison & @drneilstanley

Pleasure as always to chat all things Beauty with @Tracey_woodward

#strategy #Mindfulness #wellness #happywork #selfcare #work #culture #PositiveVibes

[Gary Vaynerchuk @garyvee]

Kindness

[RMR Consult @RMRconsult]

IKEA deploy supersized SMÅKRYP bath toys to clean the Thames https://t.co/XGiqBFunWD

[RMR Consult @RMRconsult]

@ariannahuff Love this... staying positive during the most challenging of times can be tough. We all need a reminder to do this. #selflove #rmrconsult

[RMR Consult @RMRconsult]

@ariannahuff Love podcasts... a great way to share & learn from others! #podcast #neverstoplearning #rmrconsult

[RMR Consult @RMRconsult]

What a pleasure to be interviewed on @theheropodcast_ This gives an unedited background to myself, what drives me, gives me the passion & my role as a mentor.
https://t.co/ZW13CArIGR
https://t.co/VSIcExIqyw
#mentoring #ecom #podcast #branding #strategy #tech #brandstrategy

[RMR Consult @RMRconsult]

Sustainability is so important and needs to play a key role in any businesses strategy....... #futurism #lfw

[Maghan McDowell @MaghanMcD]

Cool to talk tech and sustainability during #LFW19

[RMR Consult @RMRconsult]

@StylistMagazine We live in such a disposable time fashion, food and even dating 😯! We all need to be accountable and think about the lifecycle of our purchasing behaviour.... #Sustainability #futurism