Richard W Smith

Interested in #bizdev #innovation #pricing #strategy matters in world of #psf. #Blogging @ (tweeted views are my own)

[Richard W Smith @RWS_01]

This 👇

[Tom Peters @tom_peters]

@SylviaDziuba @nomadpa @ChrisWejr @simonsinek If you want to “inspire” people, make it clear that you give a shit about them and are desperate for them to succeed.

[Richard W Smith @RWS_01]

This is convenient internally, but at the same time is confusing for clients who don’t buy “service lines”; they buy solutions to their problems.

Read more 👉 https://t.co/1gwG7hbYLB

#ProfessionalServicesFirms #SmarterClientGrowth #PracticalSteps

[Richard W Smith @RWS_01]

But it requires intention: create opportunities for other partners to know what you actually do every day; what your real strengths are in a human way.

Read more 👉 https://t.co/v8z6C9JJTk

#ProfessionalServicesFirms #SmarterClientGrowth #PracticalSteps

[Richard W Smith @RWS_01]

Most firms assume cross-selling is a systems or visibility issue.

Read more 👉 https://t.co/7t82jY4W7M

#ProfessionalServicesFirms #SmarterClientGrowth #PracticalSteps

[Richard W Smith @RWS_01]

For professional services firms, cross-selling is the Holy Grail.

Read more 👉 https://t.co/SDydjjnlQQ

#ProfessionalServicesFirms #SmarterClientGrowth #PracticalSteps

[Richard W Smith @RWS_01]

@Ajarncom .@thaipirate

[Richard W Smith @RWS_01]

I’m shocked!

Students say law school isn’t prepping them to use AI in practice, new survey shows #LegalNews #AI https://t.co/aXTjKLKqfJ

[Richard W Smith @RWS_01]

In-house legaltech budgets to double worldwide by 2028 amid AI boom, Gartner predicts #LegalNews https://t.co/RknYhlYh3B

[Richard W Smith @RWS_01]

Firms that price based on value will build leverage, strengthen client relationships and unlock far greater commercial upside.

Read the full article: A Value Pricing Master Class by Alec Guinness (Star Wars)
▸ https://t.co/RMvAaO1dv2

#AlecGuinness #GoodPlace #Auslaw

[Richard W Smith @RWS_01]

Many law firms default to hourly billing because it feels safe.

Read more 👉 https://t.co/lHZbXdRMUU

#AlecGuinness #GoodPlace #Auslaw

[Richard W Smith @RWS_01]

So, Guinness did the smart thing and broke with tradition: Rather than agreeing to a larger upfront fee based on screen time, he negotiated a small percentage of the film’s gross revenue.

Read more 👉 https://t.co/QASd06oXTv

#AlecGuinness #GoodPlace #Auslaw

[Richard W Smith @RWS_01]

That “small percentage” Guinness negotiated ultimately earned him tens of millions of dollars, far exceeding what any fixed fee or effort-based pricing model would have paid him.

Read more 👉 https://t.co/k7nkeywcbd

#AlecGuinness #GoodPlace #Auslaw

[Richard W Smith @RWS_01]

Charles Russell Speechlys adds Stephenson Harwood private client team in Asia push #LegalNews https://t.co/FTaw1ctiwF

[Richard W Smith @RWS_01]

If you want to build a client feedback program that actually drives retention and growth, get in touch with GSJ Consulting today.

Read more 👉 https://t.co/M1Ee73o1n9

#ProfessionalServicesFirms #Auslaw #BusinessDevelopment

[Richard W Smith @RWS_01]

A firm that runs a structured, partner-led feedback program immediately stands out as more commercial, more proactive, and more aligned to client needs.

Read more 👉 https://t.co/RovC2ixBr8

#ProfessionalServicesFirms #Auslaw #BusinessDevelopment

[Richard W Smith @RWS_01]

At the same time, the US office will remain with the King & Wood business, as US connectivity is becoming increasingly strategic for many Australian firms.

Read more 👉 https://t.co/HxAjf61euM

#ClientDemand #Auslaw #BusinessDevelopment

[Richard W Smith @RWS_01]

The firms that get this right treat client feedback as a structured, repeatable process - not an ad hoc activity.

Read the full article: Client Feedback Program for Professional Services Firms: Why It's Essential
▸ https://t.co/rpHUxwHw1r

#ProfessionalServicesFirms #Auslaw

[Richard W Smith @RWS_01]

@Terencem2 @kirawontmiss And if you cannot afford to pay staff a real wage - you shouldn't be in business

When I worked like this, tips had to be shared across the restaurant and were not mine

[Richard W Smith @RWS_01]

@thaipirate @jamiemonk I'll be there in less than a month - so hope it holds course

[Richard W Smith @RWS_01]

@LexFuturus @FulhamishPod Newcastle played shit!

[Richard W Smith @RWS_01]

@Ajarncom @RaminNasibov hahaha #truth